STARWEST 2017 Leadership Summit Session: Crucial, Pivotal, and Radical Candor Conversations—Closing the Gap

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Friday, October 6, 2017 - 9:45am to 10:45am

Crucial, Pivotal, and Radical Candor Conversations—Closing the Gap

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Let's face it. As leaders, we often struggle to create and nurture the sort of communication and conversation that our organizations and teams need. For many of us it's not a comfort zone or a strength. And frankly, these conversations are often uncomfortable and take a great deal of energy. That being said, today's leaders need to face this shortcoming and become much more skilled and comfortable initiating and executing the sorts of conversations that will engage their teams and deliver value for their customers. In this session Bob Galen will explore the central aspects of having effective conversations in all directions - downward, outward, and upward. We'll explore some conversation tactics and specific models that will help you craft and deliver much improved conversations. And beyond the tactics, you'll also get a chance to practice some real-time crucial conversations to truly sharpen your saw.

Bob Galen
Zenergy Technologies

An agile methodologist, practitioner, and coach, Bob Galen helps guide leaders and teams in their pragmatic adoption and organizational shift toward Scrum and other agile methods. Bob is often called “a Coach of Coaches” because of his deep and broad experience in the agile arena. He is director, agile practices at Zenergy Technologies; president of RGCG, LLC; and a frequent speaker at international conferences and professional groups on topics of agile software development. Bob authored Three Pillars of Agile Quality and Testing, Scrum Product Ownership, and Agile Reflections. A prolific writer, blogger, and podcaster, Bob can be reached at [email protected] or at LinkedIn.