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Iris Trout

Iris Trout
TD Bank

Iris Trout is a quality and process transformation expert with more than thirty years of experience. Iris got her start in the quality arena at First Fidelity Bank (now Wells Fargo) where Iris began to understand the importance of standardized process and its impact on the bottom line. Most recently, Iris has been responsible for managing the development, implementation, and maintenance of quality assurance systems and activities at TD Bank. Iris is a certified CMM Lead Assessor, Six Sigma Black Belt, Lean SS, Certified ISTQB Test Manager, and ITIL.

Speaker Presentations
Thursday, October 1, 2015 - 11:15am
Test Management
Test Gaps: Transforming the Process

Throughout her career, Iris Trout has uncovered gaps in testing that prevent organizations from experiencing high efficiency and high quality test results. Join Iris as she shares her journey to improve QA practices. Learn what QA transformation means and discover how to set realistic timelines, prioritize what you need to work on, and measure and report on what you are improving. Exploring testing artifacts, metrics, reporting, outsourcing, roles, organization change management, and several others areas where most QA organizations fall short, Iris offers practical and easy-to-implement solutions for building a strong QA organization. She shares helpful information on how to engage a vendor in your transformation journey and how to make the vendor relationship strong and collaborative. With her passion and candor for quality delivery processes, Iris provides successful solutions that she has implemented several times over.