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Thursday, October 1, 2015 - 9:45am - 10:45am

Quality Index: A Composite Metric for the Voice of Testing Prior Year Content

It is quite possible that you are spending a considerable amount of your time as a QA manager making sense of the multitude of metrics reported by your teams, connecting the facts, understanding the underlying reality, and articulating it to your peers and leadership. Still, others in the organization may not interpret the message correctly, rendering most of your efforts futile. Nirav Patel and Sutharson Veeravalli share insights to help you resolve this challenge through a composite measure called Quality Index. By aligning metrics to business outcomes and using Quality Index as a tool of articulation, disparate interpretation of data can be eliminated and a cohesive message delivered to stakeholders. Learn how QA can acquire a voice across the senior forums by articulating succinct, contextual, and actionable information to speed up executive decisions in the course of programs and projects.

Nirav Patel
Nirav Patel, Walgreens Boots Alliance

Nirav Patel, the QA manager of QAE for pharmacy, retail, and health and wellness divisions at Walgreens, has been in QA for more than fifteen years. Specializing in metrics-driven governance and financial control, Nirav drives the concept-to-implementation process of the transformational initiatives across his portfolio. He is an active advocate of quality engineering to drive consistency and efficiency within the practice.

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Sutharson Veeravalli
Sutharson Veeravalli, Cognizant Technology Solutions

A director at Cognizant’s Quality Engineering & Assurance (QE&A) practice, Sutharson Veeravalli manages large delivery organizations and specializes in implementing transformational initiatives that enhance the delivery ecosystem. Sutharson has twenty years of experience spanning banking and retail domains, process and domain consulting, large system delivery, product management, and QA transformation for clients. He brings a diverse experience in leading multiple transformational initiatives that have delivered multimillion dollar savings to clients.

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