User Experience (UX)

Tutorials

TD User Experience Testing: Adapted from the World of Design

Parimala Hariprasad, Amadeus Software Labs

Tue, 09/29/2015 - 8:30am

Have you ever entered a room in a new office and started to look for switches? Were you able to switch on the right light on your first attempt? Did you blame yourself for the failure? If you did, you became a victim of false blame, cursing yourself for the poor design of products. Sharing why testers must be aware of the psychology behind product design, Parimala Hariprasad talks about how design concepts—affordances, signifiers, natural mappings, and gulfs of execution—can help you become a better tester. Parimala highlights how designers and testers, working together, lead both to designing explorable systems and helping to build great products that incorporate concepts like immediate feedback and visibility. Key takeaways include learning the basics of design thinking, understanding design case studies, familiarizing yourself with the concept of natural mappings, and applying these lessons to user experience testing.

TH Exploring Usability: Testing for Mobile and Web Technologies SOLD OUT

Rob Sabourin, AmiBug.com

Tue, 09/29/2015 - 8:30am

It’s not enough to verify that software conforms to requirements by passing established acceptance tests. Successful software products engage, entertain, and support the users' experience. Goals vary from project to project, but if your users do not embrace your software—no matter how robust and reliable it is—business can slip through your hands. Rob Sabourin shares how to elicit effective usability requirements with techniques such as storyboarding and task analysis. Testers, programmers, and users collaborate to blend the requirements, design, and test cycles into a tight feedback loop. Learn how to select a subset of system functions to test with a small group of users to get high value information at low cost. Discover how usability testers can take advantage of naïve questions from novice users as well as the tunnel vision and bias of domain experts. Rob shares examples of usability testing for a variety of technologies including mobile and web-based products.