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Measurement and Metrics


MK Test Estimation for Managers NEW
Julie Gardiner, The Test People
Mon, 09/30/2013 - 1:00pm

Test estimation is one of the most difficult software development activities to do well. The primary reason is that testing is not an independent activity and is often plagued by upstream destabilizing dependencies. Julie Gardiner describes common problems in test estimation, explains how to overcome them, and reveals six powerful ways to estimate test effort. Some estimation techniques are quick but can be challenged easily; others are more detailed and time consuming to use.

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Concurrent Sessions

W7 Key Strategies to Survive the Mega Test Program
Robert Goetz, Kaiser Permanente
Wed, 10/02/2013 - 1:45pm

Sometime in your career as a test manager, you’ll be assigned to lead the effort for a program so large that the CEO and board of directors monitor it. These are programs that bet the organization’s future and come with a high degree of risk, visibility, pressure, and fixed deadlines. Internal audit and external third-party reviews become de rigueur. Your upstream partners—analysis, design, development, and suppliers—all appear (at least to you) to miss their deadlines with no apparent consequences.

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W12 Software Quality Metrics for Testers
Philip Lew, XBOSoft
Wed, 10/02/2013 - 1:45pm

When implementing software quality metrics, we need to first understand the purpose of the metrics and who will be using them. Will the metric be used to measure people or the process, to illustrate the level of quality in software products, or to drive toward a specific objective? QA managers typically want to deliver productivity metrics to management but management may want to see metrics that describe customer or user satisfaction. Philip Lew believes that software quality metrics without actionable objectives toward increasing customer satisfaction are a waste of time.

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