STAREAST - Conference Speaker: Jeanne Riley

Conference archive

Jeanne Riley


Jeanne Blasi Riley is a strategic senior leader with extensive product/program management experience. She spent most of her career with Accenture and local consulting firms followed by several years at Amazon before joining Microsoft 3 years ago. Her passions are developing exceptional customer experiences and driving business process efficiency through automation. Her experience ranges from building custom large-scale enterprise systems to developing product strategy and customer support experiences. At Microsoft, she currently manages a team responsible for Microsoft’s support and community websites supporting nearly a billion customers. Jeanne navigated her career through three difficult pregnancies and understands the challenge of work life balance. Through her various technical roles, she understands imposter syndrome and the fear of being ‘not technical enough’. She is fiercely committed to building an inclusive environment through sharing her experiences and building awareness of the challenges women face in the technology industry.