Even today, communication breakdowns are a primary cause of software project failures. Marcia Buzzella’s research shows that increasing the success rate of projects across agile, DevOps, and waterfall methods requires a balance of social and technical capabilities. Social interactions enable us to assess situations and course correct in ways machines cannot. By strengthening your individual social capabilities (i.e., improving communication techniques and building supportive relationships), you can help transform how testing activities are perceived and help stakeholders understand...
Marcia Buzzella
Leadership Consultant & Strengths Coach
Independent Consultant
With almost twenty years of experience in the testing industry, Marcia Buzzella enjoys using her knowledge, attention to detail, and inquisitive nature to collaboratively solve problems, set objectives, deliver results, and help others be successful or improve. Marcia’s favorite aspect of her job is coaching software test professionals on how to build relationships and improve interactions with project stakeholders regarding testing tasks. Her doctoral thesis research focused on understanding the required soft skills for software testers and how those capabilities influence IT project success.