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Tuesday, May 6, 2014 - 1:00pm - 4:30pm
Half-day Tutorials

What's the Problem? A Workshop in Identifying, Clarifying, and Solving NEW

Most of the time, as testers, our primary responsibility is to find problems. But, have we paused to consider what a “problem” is? In this interactive, hands-on workshop, Michael Bolton leads delegates in examining and mapping out ideas about problems. What constitutes a problem? How do we recognize one? What are the factors or dimensions of a problem? How do we describe it so our clients recognize the significance of what we’ve found?  Michael examines these questions and discusses how to decide whether something is a problem, why it is a problem, whether it's a problem that matters, and what should happen with a problem once we've recognized it. This workshop includes testing of an application, mind-mapping, discussions, and a role-playing simulation to probe the social, political, and emotional dimensions of declaring, evaluating, and resolving problems.

Michael Bolton, DevelopSense

Tester, consultant, and trainer Michael Bolton is the co-author (with James Bach) of Rapid Software Testing, a course that presents a methodology and mindset for testing software expertly in uncertain conditions and under extreme time pressure. Michael is a leader in the context-driven software testing movement, with twenty years of experience testing, developing, managing, and writing about software. Currently, he leads DevelopSense, a Toronto-based consultancy.

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