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Tuesday, May 6, 2014 - 1:00pm - 4:30pm
Half-day Tutorials

Root Cause Analysis for Software Testers NEW

In many cases, we choose solutions to problems without sufficient analysis of the underlying causes. This results in implementing a cover-up of the symptoms rather than a solution to the real underlying problem. When we do this, the problem is likely to resurface in one disguise or another, and we may mishandle it again—just as we did initially. Getting to the root of the problem is the better way to solve the current problem, and save time and money in the future. Alon Linetzki identifies and explains a number of root cause analysis techniques widely used in the industry, gives examples of how to apply them in software testing, demonstrates how to implement them, and discusses how to connect them to our day-to-day testing context. Alon shares how root cause analysis can be an effective tool in defect prevention.

Alon Linetzki, Best-Testing

Alon Linetzki, founder and managing director of Best-Testing, has been a coach and consultant in development, testing, and quality assurance for twenty-eight years. Alon helps organizations enhance the test engineer’s professional and personal skills, training test managers in optimization and test process improvement, and optimizing their test operations. His main areas of expertise are in agile testing and transitioning to agile, exploratory testing, test process Improvement, risk-based testing, and test automation.

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