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Thomas McCoy

Australian Department of Families, Housing, Community Services and Indigenous Affairs

Australian software testing professional, teacher, and journalist Thomas McCoy has worked in the IT industry for more than two decades. Much of this time was spent as a software developer and IT manager with Australian government agencies. Wanting to make a greater contribution to software quality, Thomas re-oriented his career into the emerging discipline of software testing and has been an enthusiastic promoter of the profession ever since. At conferences in Australia, New Zealand, Canada, and the US, Thomas is a popular keynote speaker, who has received several best presentation awards. You can reach Thomas at [email protected].

Speaker Presentations
Thursday, May 2, 2013 - 8:30am
Asking the Right Questions? What Journalism Can Teach Testers

As the testing discipline continues to evolve—and the demands on testers increase—we need to look for new paradigms to guide our work. Thomas McCoy believes the profession of journalism has much to offer in helping us ask the right kinds of questions, be heard, and deliver bad news effectively. In many ways, our profession has ideals similar to those of journalism: our first obligation should be to the truth, we must maintain independence (even when embedded in agile teams), and our mission includes the protection of society.

Wednesday, May 1, 2013 - 11:30am
Test Management
Emotional Intelligence in Software Testing

As test managers and test professionals we can have an enormous emotional impact on others. We're constantly dealing with fragile egos, highly charged situations, and pressured people playing a high-stakes game under conditions of massive uncertainty. We're often the bearers of bad news and are sometimes perceived as critics, activating people's primal fear of being judged. Emotional intelligence (EI), the concept popularized by Harvard psychologist and science writer Daniel Goleman, has much to offer test managers and testers.