STARCANADA 2019 Concurrent Session : Testing as a Top-Notch Service

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Thursday, October 24, 2019 - 11:30am to 12:30pm

Testing as a Top-Notch Service

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Companies today must respond to the ever-increasing demand of delivering products in a fast-paced digital environment. As a result, many traditional system testing departments are being dismantled, teams are being split up, and individual testers are being distributed across multiple projects or functional teams. This transition can lead to workflows that are awkward and siloed, with team members trying to figure out what exactly to do with the tester. Noha Gomaa feels there must be a better way to handle the transition. She champions "testing as a service" to project teams, helping them implement testing in different lifecycle models for major infrastructure transformations and highly custom, product-specific projects. Noha will share how this service model can work in any organization. Services can include having testers assigned to agile projects, measuring QA metrics, conducting root-cause analysis and problem-solving, data setup and test data management, system testing, nonfunctional testing, coaching, and test training. You'll leave being able to model testing services and execute the basic steps needed to establish a service-oriented testing team at your organization.

Aldo Group

Noha currently serves as senior manager of software quality assurance for the ALDO Group. She runs a cross-functional QA department for different testing teams and various initiatives, including SAP ERP implementations, digital transformations, and e-commerce projects spanning multiple channels and solutions platforms, all of which are powered by Hybris technology. Noha has fourteen years of IT experience in the financial, retail, telecom, cloud computing, marketing, and software sectors. Her work focuses on agile transformation, quality management, and software testing. She is also a quality fanatic and has been involved in a number of innovative initiatives, including the development and relaunch of ALDO Group’s e-commerce websites and award-winning mobile apps. She also successfully introduced agile processes to software development teams and has helped a number of companies implement testing in different lifecycle models for major infrastructure transformations and projects dealing with specific and custom products. When not working, she enjoys practicing yoga, hiking, and photography.