STARCANADA 2019 Concurrent Session : 3 Steps to QA Success from a VP of Quality Assurance

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Thursday, October 24, 2019 - 10:15am to 11:15am

3 Steps to QA Success from a VP of Quality Assurance

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Are you a leader with a quality problem? Every organization struggles with quality at some point in their product lifecycle. Knowing what to measure and how to build a culture of quality with specific and actionable methods is key. Join Karen Holliday as she goes through the three steps you can take to ensure success. She'll begin by guiding you through an analysis of the issues, including product, customer, and organizational factors. Next you'll learn the five key quality differentiators to implement within your development process. Finally, focus on how to create your own customer quality metric for your organization. Come and see how you can transform your organization into the quality team you know it can be!


Karen Holiday is a motivated leader with a track record of developing both new and existing products through strategy and execution. Throughout her twenty-five-year career, she's had experience leading small, focused companies as well as large, complex, multi-function organizations in development, QA, services, and support. Karen is passionate about unraveling complexity to solve quality issues.