STARCANADA 2019 Concurrent Session : The ROI of One-On-Ones

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Thursday, October 24, 2019 - 2:45pm to 3:45pm

The ROI of One-On-Ones

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Having regular one-on-ones is the key to supporting employee performance. As a leader, you know regular conversations are important. When can you find time? How can you make them more productive? What can you do to make them valuable to both you and your team member? What is the benefit to the organization? As a manager of a 50+ testing team, Dawn has successfully rolled out a one-on-one format that produced an increase in team performance across the organization. She will share her experiences and lessons learned from NOT having one-on-ones, and show you how you can use your one-on-ones to establish trust.

If you are a new manager, or you want to kick off formal 1:1s in your current leadership role, Dawn will give practical tips for each one-on-one session, and useful tips toward better performance reviews, with recommendations on tools and processes that she used. Dawn will also touch on what you can do as an employee to make your one-on-ones with your manager benefit your own professional career goals.


Independent QA Consultant

An Independent QA Consultant in Toronto, Dawn Jardine has worked in several roles in her career. After years in the teaching profession, Dawn changed direction and entered the software field as a front-end web developer for an eLearning software company. Dawn expanded her skills and expertise to include instructional design, eventually joining the QA testing team. With more than fifteen years of experience, she has participated in the launch of several eLearning and eCommerce projects, including Canadian Police Knowledge Network, Canadian Tire Corporation, Walmart Canada, and American Express Membership Rewards. Passionate about quality process and women in technology, Dawn can be found on Twitter @dawnjardine.