STARCANADA 2017 Tutorial: Human Factors for Test Automation: How People Affect Project Success

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Tuesday, October 17, 2017 - 1:00pm to 4:30pm

Human Factors for Test Automation: How People Affect Project Success

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Successful test automation is not just about selecting and implementing tools and a technical infrastructure. People in teams make the changes that are required. People ensure the success or failure of the automation project. Understanding and managing expectations, attitudes toward change, teamwork, motivation, and communication are all vital if automation projects are to succeed. Isabel Evans identifies and discusses human factors around automation, teamwork, and human behavior to enable you to understand resistance to change, overcome mistrust of automation, and moderate inflated expectations of what automation can achieve. Learn why people react as they do to the prospect and actuality of automation projects. Join Isabel to explore new strategies for managing people and teams through their changing emotional responses.
Isabel Evans
Independent Consultant

Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in quality management and testing in the financial, communications, and software sectors. Her quality management work focuses on encouraging IT teams and customers to work together via flexible processes designed and tailored by the teams that use them. Isabel authored Achieving Software Quality Through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment; The Testing Practitioner; and Foundations of Software Testing. A popular speaker at software conferences worldwide, Isabel is a Chartered IT Professional and Fellow of the British Computer Society, and has been a member of software industry improvement working groups.