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Susan Brockley

Susan Brockley

With more than twenty-four years of software engineering experience at ExxonMobil, Susan Brockley is passionate about quality assurance, testing, and requirements management. Although her current title is business analyst in the IT Center of Expertise, Susan spends most of her time consulting on projects about properly scoping work, completing requirements, and engaging the customer. Her credentials―Certified Software Quality Analyst and Certified ScrumMaster―hang on the wall, but Susan prefers to roll up her sleeves and coach teams with whatever they need to begin a successful journey.

Speaker Presentations
Wednesday, June 24, 2015 - 11:30am
Mobile Testing
Usability Testing Goes Mobile

The introduction of mobile devices and applications presents new challenges to traditional usability testing practices. Identifying the differences between usability testing techniques for traditional desktop applications and mobile applications is critical to ensuring their acceptance and use. New equipment requirements for usability testing of mobile applications add to transition issues. Join Susan Brockley to discover ways to transition your traditional usability testing program into the mobile environment. Review usability testing fundamentals and then explore additional dimensions—context, affordance, and accessibility—of mobile usability testing. Learn how user expectations influence and change our approach to usability and how new factors such as power, connectivity, and protective covers impact the overall user experience. Get advice from Susan on how to plan and conduct field tests that are representative of your target audience. Finally, assess your organization’s usability maturity and take back positive steps to make your transition into the mobile usability testing field successful.