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Thursday, June 25, 2015 - 1:30pm - 2:30pm
Test Management

Giving and Receiving Feedback: A New Imperative Prior Year Content

Giving and receiving feedback are tough for everyone. Who wants to criticize others or be criticized? Although managers have a duty to give honest feedback to staff and peers, many people resist change or differ on how to change—leading to interpersonal conflicts and impacting deliverables. Omar Bermudez explains several techniques—Giving Positive Feedback, Acid Reflux (when you get that sick feeling), and SARA (Surprise, Anger, Rationalization, Acceptance)—that allow people to give and receive honest feedback to promote incremental improvements. Omar explains how to give accurate feedback to and receive the same from senior team members or direct superiors, a skill critical to career advancement. To increase self-esteem, happiness index, and your power to influence, Omar teaches you how to present feedback to your peers, your boss, or other colleagues in a diplomatic and efficient way. Take away key insights into how to create a healthy organizational culture with clear and constructive feedback.

Omar Bermudez
Omar Bermudez,

With more than fifteen years of experience helping people and organizations on three continents, Omar Bermudez has dramatically improved individual and organizational effectiveness at companies including Nokia, Equipetrol, Autodesk, Conexia, Woozworld, Kraft, Alcoa, and Seedbox. With experience in strategy, manufacturing, operations, and engineering, he gives clients powerful insights to produce profitable growth. A leader, mentor, and motivator who believes it is important to continually learn and grow, Omar is passionate about leadership development and helping people reach their full potential. Contact Omar at [email protected] and follow him on Twitter @ocbermudez.

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