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Wednesday, June 24, 2015 - 11:30am - 12:30pm
Test Management

Building a World-Class Quality Team at eBay Prior Year Content

Today, many test methodologies can be used to achieve high quality and productivity ―Agile/Scrum, TDD, data modeling, risk analysis, and personas, just to name a few. So how do you pick the best approaches and techniques for your team and projects? Learn how Steve Hares helped build a world-class team from the ground up at eBay through iterative best-fit analysis of processes and methods. Discover why and how they adopted agile processes in some areas, waterfall in others, risk-based testing where appropriate, data model-driven testing, ad-hoc testing, and work-flow testing. At the same time, they incorporated test automation and integrated load/performance testing into the development process to achieve world class quality. Steve’s team now tests everything from enterprise wide products to IVRs, from batch files to voice biometrics. If your methodology isn't working just right, chances are you need to find the best fit methods through a continuous improvement process.

Steve Hares
Steve Hares, eBay

With more than thirty years of experience in the software industry, Steve Hares remembers keypunch machines, twenty-four hour batch turn-around time, and acoustic coupling modems. Steve has worked in multiple industries from networking and telecommunications to Internet security and eCommerce, as a developer, development manager, and QA leader. At eBay for six years running the quality engineering organization for the customer support technology group, Steve has built a world-class team from the ground up. It now tests everything from enterprise-wide products to desktop applications, from ETL files to native language IVRs.

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