As organizations mature in their testing processes, the perennial quest to achieve ultimate excellence has led many to establish a Testing Center of Excellence (TCoE). Many of these initiatives have been plagued with issues ranging from partial implementation to complete abandonment midway. Additionally, most TCoE initiatives meet heavy resistance and inertia from testing teams who perceive them as a threat to their independence and way of working. At the heart of these issues lie misalignment with business goals, faulty ROI analysis prior to investing, poor communication, and an incorrect organizational model. Drawing from their experience consulting with organizations on TCoE initiatives, Krishna Iyer and Mukesh Mulchandani share insights, experiences, and lessons learned from both their successes and failures. Learn how to go about creating your own TCoE while overcoming the common—and not so common—challenges you will face along the way. Draw on their experience to troubleshoot some of your unique problems.
Krishna Iyer
Zen Test Labs
With more than fifteen years of experience in QA, Krishna Iyer is the CEO of Zen Test Labs, a niche software quality assurance firm focused on revolutionizing the way we test software. A prolific speaker, Krishna has delivered multiple presentations, keynotes, and tutorials at global conferences including STARWEST and STAREAST. Krishna balances his time between driving financial growth for Zen Test Labs and devoting himself to social causes.
Speaker Presentations
Wednesday, April 9, 2014 - 3:15pm
Test Management
Building a Testing Center of Excellence: Experiences, Insights, and Failures
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