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Concurrent Sessions

T6 CAN I USE THIS?—A Mnemonic for Usability Testing NEW
David Greenlees, Innodev Pty Ltd
Tue, 04/08/2014 - 12:45pm

Often, usability testing does not receive the attention it deserves. A common argument is that usability issues are merely “training issues” and can be dealt with through the product's training or user manuals. If your product is only for internal staff use, this may be a valid response. However, the market now demands easy-to-use products—whether your users are internal or external. David Greenlees shares a tool he has developed to generate test ideas for usability testing. His mnemonic—CAN I USE THIS?—provides a solid starting point for testing any product.

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K3 The Art of Complex System Testing NEW
Ray Arell, Intel
Wed, 04/09/2014 - 8:30am

It’s one week after your product’s launch, and everyone is happy. After all, for the first time in years, your product development exceeded expectations. Coding was completed on time with very few defects. Suddenly, the report of a major usability and security flaw destroys the euphoria and sends everything into chaos. Unfortunately, this is not uncommon in our industry. So, how can we mitigate such things from happening?

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