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Paul Holland

Testing Thoughts

An independent software test consultant and teacher, Paul Holland has more than sixteen years of hands-on testing and test management experience, primarily at Alcatel-Lucent where he led a transformation of the testing approach for two product divisions, making them more efficient and effective. As a test manager and tester, Paul focused on exploratory testing, test automation, and improving testing techniques. For the past five years, he has been consulting and delivering training within Alcatel-Lucent and externally to companies such as Intel, Intuit, Progressive Insurance, HP, RIM, and General Dynamics. Paul teaches the Rapid Software Testing course for Satisfice. For more information visit

Speaker Presentations
Thursday, April 11, 2013 - 10:30am
Special Topics
Bad Testing Metrics—and What To Do About Them

Many organizations use software testing metrics extensively to determine the status of their projects and whether or not their products are ready to ship. Unfortunately most, if not all, of the metrics in use are so flawed that they are not only useless but possibly dangerous—misleading decision makers, inadvertently encouraging unwanted behavior, or providing overly simplistic summaries out of context. Paul Holland reviews Goodhart’s Law and its applicability to software testing metrics.