Frequently Asked Questions To jump to the answer, simply click on the question. Links are available to bring you back to the questions. About STAREAST 2001 What are the STAREAST 2001 registration fees, and what do they cover? What are the registration hours? What is a typical daily schedule? What is the difference between a tutorial and workshop? What is the dress code? What is SQE’s cancellation policy? How do I receive confirmation for my registration? How do I register multiple people online? If my confirmation package or my invoice has not arrived within five to ten business days, what should I do? Do I need to reserve a seat in any of the tutorials, workshops or track sessions? Should I bring a laptop computer? Will Internet access be provided at the conference? Once I get to the hotel, how will I know where to go for the conference? Hotel and Travel How can I arrange for hotel and travel to STAREAST 2001 in Orlando, FL? Where may I park and, how much will it cost? How do I get to the Rosen Centre for STAREAST 2001? What are some of the attractions and restaurants in the Orlando area? What are some of the attractions outside the Orlando area? About SQE What is SQE? How do I contact SQE? Answers Follow About STAREAST 2001 What are the STAREAST 2001 registration fees, and what do they cover? Back to Questions Registration Fees:* On/ Before Apr. 13 After Apr. 13 Conference + 2 Tutorial Days $1,845 $1,945 Conference + 1 Tutorial Day $1,545 $1,645 Conference Only (Wed. – Fri.) $1,245  $1,345 Tutorial/Workshop Only (per day) $  595 $  645 A check or credit card payment must be received at STAR headquarters by April 13, 2001, to take advantage of the lower conference rates listed above.  BONUS: 1 CD-ROM of STAREAST 2001 conference proceedings is provided with each conference registration. * $59 of your registration fee includes a one-year paid subscription to STQE magazine ($75 value). If you are a current subscriber, your subscription will be extended an additional six issues.   What are the registration hours? Back to Questions Registration opens on Sunday and runs from 5pm to 7pm. Monday through Friday registration is open from 7:30 am to 5pm.   What is a typical daily schedule? Back to Questions The Tutorials and Workshops are held on Monday and Tuesday from 9:00am to 5:00pm and will include lunch. The Concurrent Sessions are held on Wednesday, Thursday, and Friday at various times in 45-minute segments. Throughout the day there are breaks for refreshments, lunch, and a chance to visit the Testing EXPO. The Testing EXPO is open on Wednesday, May 16, from 11:45 to 6:30pm and Thursday, May 17, from 8:00am to 3:45pm.   What is the difference between a tutorial and workshop? Back to Questions A workshop is a new forum at STAREAST consisting of 30 or less students in a hands-on, interactive environment. Tutorial classes are larger in size than workshops and provide learning experiences in a classroom setting.   What is the dress code? Back to Questions Casual, comfortable attire is recommended for speakers and attendees. In May, the weather ranges from the low 80s to high-80s during the day and low to mid-70s at night. So it will be warm during the day and at night.     What is SQE’s cancellation policy? Back to Questions Registrations cancelled after April 27 are subject to a 20% cancellation fee. No cancellations or refunds may be made after May 4. Substitutions may be made at any time before the first day of the program. TO CANCEL: Call the registrar at (904) 278-0707 to obtain a cancellation code. All valid cancellations require a cancellation code.   How do I receive confirmation for my registration? Back to Questions Once your registration has been received, it will be processed within two business days and a Registration or Confirmation letter (based on your payment status) will be sent to you immediately. You will receive a conference letter in the mail within five to ten business days.   How do I register multiple people online? Back to Questions Register the first person by completing all the required fields in the registration form. Click on Submit. Once you see the screen reading "We have received your application....," click Back twice on your browser to return to the registration screen. Change the appropriate fields (Name, Job Title, Phone, etc...) and submit the new form just like the first. Repeat as necessary.   If my confirmation package or my invoice has not arrived within five to ten business days, what should I do? Back to Questions Contact SQE Customer Service by phone (800) 423-8378/ (904) 278-0707 or email [email protected]   Do I need to reserve a seat in any of the tutorials, workshops or track sessions? Back to Questions Seating is limited in Tutorials and Workshops, so please reserve your seat early. As we get closer to the conference, some tutorials/workshops may be full. In this case you will receive an email asking you to select another tutorial/workshop. The Wednesday through Friday track sessions do not require reservations. You may enter or leave any session at any time, space permitting.   Should I bring a laptop computer? Back to Questions While a laptop is not required for the conference, it is preferred by some conference delegates. At registration, conference delegates will receive paper, a pen, and the Conference Proceedings in book & CD-ROM format. A limited number of telephone jacks will be reserved for internet access, so those wishing to check email outside of the Internet Services kiosk should bring their own laptops. If you feel you need a laptop for additional note taking, internet access, or another purpose, you are encouraged to bring one. Please note that SQE does not provide storage for laptops or other personal items at the conference.   Will Internet access be provided at the conference? Back to Questions A limited number of computers located in the Tools and Services EXPO, will provide Internet access. The Tools and Services EXPO is open Wednesday, May 16, from 11:45am to 6:30pm and Thursday, May 17, from 8:00am to 3:45pm. Three telephone jacks are reserved for internet access in the Speaker Ready Room for those conference delegates who have their own laptop computer.   Once I get to the hotel, how will I know where to go for the conference? Back to Questions Once you arrive at the hotel, signs will be posted directing you to the conference. If you have any questions during the conference, feel free to ask a member of the STAREAST staff. Hotel and Travel How can I arrange for hotel and travel to STAREAST in Orlando FL? Back to Questions A limited number of rooms at the  Rosen Centre are reserved for the STAREAST 2001 conference. These rooms are available on a first-come first-serve basis. To make a reservation at the Rosen Centre, call (407) 996-9840 (Orlando) or the Rosen Centre's United States toll free number at 1-800-204-7234. Mention the STAREAST 2001 conference to receive the conference room rate. The Rosen Centre is located at: 9840 International Drive Orlando, FL 32819 Phone: (407) 996-9840 Guest Fax: (407) 996-3169 Website: www.rosencentre.com Click here to get directions to the hotel Travel A special airline discount is offered by Delta Airlines which provides a 5% discount off Delta’s published round-trip fares** within the continental U.S., Hawaii, Alaska, Mexico, Bermuda, San Juan, Nassau, and U.S. Virgin Islands. By purchasing your ticket 60-days or more prior to your departure date, you can receive an additional 5% bonus discount. To take advantage of this discount, call Delta Meeting Network® Reservations at 1-800-241-6760. Refer to File Number 168930A ** Applicable restrictions must be met. Seats are limited. No discounts apply on Delta Express.   Where may I park, and how much will it cost? Back to Questions All Guests: A free parking garage is available on the ground of the Rosen Centre for use by all guests, including those not stying at the hotel. Valet parking is available at a cost of $5 during the day and $9 at night. How do I get to the Rosen Centre for STAREAST 2001? Back to Questions From Tallahassee or Gainesville Take the Florida Turnpike to I-4 West exit. Going west on I-4, take the Beeline Exp-SR528 exit, number 28 . Take the first exit (International Dr. and Sea World). At the bottom of the exit turn right onto International Drive. The Rosen Centre Hotel is about 1/4 miles on the left just before the Convention Center. From Daytona Beach or Orlando heading West on I-4: Going West on I-4 take Exit 28 (Beeline Exp-SR528). Take the first exit (International Dr. and Sea World). At the bottom of the exit turn right on International Drive. The Rosen Centre is about 1/4 mile on the left, just before the Convention Center. From Tampa heading East on I-4: Take I-4 EAST to Exit 28, the State Route 528 exit, the Beeline Expwy. Take the first exit (International Dr. and Sea World). Bear right on Internationl Drive. The Rosen Centre Hotel is about 1/4 mile on the left. From the Airport to the Hotel: Take the north exit from the airport. Take Sate Route 528 West (the Beeline Expwy). Take the International Drive/Sea World exit. At the exit ramp bear right on International Drive. The Rosen Centre Hotel is about 1/4 mile on the left From Miami, Fort Lauderdale to the Hotel: Take the Florida Turnpike to I-4 West. Take I-4 West to Exit 28, Beeline EXP-SR528. Take the first exit (International Dr. and Sea World). At the bottom of the exit bear right on International Drive. The Rosen Centre is about 1/4 mile on the left, just before the Convention Center. What are some of the attractions and restaurants in the Orlando area? Back to Questions Gatorland –  www.gatorland.com Central Florida Zoo – www.centralfloridazoo.org Disney/MGM – www.disney.com Universal Studios/Islands of Adventure– www.universalstudios.com SeaWorld  –www.seaworld.com   What are some of the attractions outside the Orlando area? Back to Questions Kennedy Space Center www.kennedyspacecenter.com   Busch Gardens www.buschgardens.com   Tampa Bay & The Gulf of Mexico Everglades Daytona International Speedway www.daytonausa.com   About SQE What is SQE? Back to Questions Software Quality Engineering (SQE) assists software professionals and organizations throughout the world improve their software testing and quality engineering practices. The company's hands-on experience and training expertise help companies -- large and small -- improve testing practices, gain measurable control over software projects, and ultimately deliver better software. Founded in 1986, SQE is one of the world's largest suppliers of testing and quality assurance training offering a comprehensive array of testing training as well as a number of development training. SQE organizes several international conferences, including Software Test Automation Conference, STARWEST and STAREAST (Software Testing Analysis & Review), SM (Software Management), and ASM > (Applications of Software Measurement). In addition to these resources, SQE publishes STQE magazine, a commercial publication focused on the needs of the testing and quality assurance industry, STQe-Letter - newsletter that brings software testing and quality to your in-box, and hosts StickyMinds.com - online knowledge-source for software testers, managers, and quality engineers.     How do I contact SQE? Back to Questions Email: [email protected] Tel: (800) 423-8378 / (904) 278-0707 Fax: (904) 278-4380 Address: Software Quality Engineering 330 Corporate Way, Suite 300 Orange Park, FL 32073

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