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Product Owner Certification (2 days) Prior Year Content

  • Articulating clear visions with measurable business objectives—Practice Lean Startup techniques such as the lean canvas
  • Describing and prioritizing stakeholders—Practice techniques from agile user-experienced design such as personas, and customer development methods from the Lean Startup
  • Expressing requirements as testable outcomes—Practice story writing and acceptance test driven methods to objectively express requirements and focus development efforts on achieving business results
  • Prioritizing new product development, maintenance and non-software work—Learn to prioritize by product, customer and market risk, cost of delay and more
  • Planning releases and sprints—Practice advanced techniques like story mapping and visual management systems for programs
  • Tracking and reporting outcomes—Use quantitative techniques from lean and Lean Startup
Eliminate Barriers to Development Success
Scrum is an agile development method that removes barriers between your customers and the development team. Using the Scrum approach, your organization will more easily meet market and customer needs while attaining its ROI objectives for your project. As a trained Product Owner you will help improve the quality of life and productivity for all members of the business and development team. Implementing Scrum boosts productivity, unleashes creativity, provides “quick wins” for your team, and improves the quality of your software.
Learn the Essential Concepts and Tools of Effective Agile Product Ownership
This two-day Certified Scrum Product Owner certification course provides the jumping off point for you to take on the hardest role in Scrum, being a Product Owner. Being an effective Product Owner is difficult, but, if executed well, it can be incredibly rewarding as speed to market and value will grow substantially. On completion of the course you are registered as a Certified Scrum Product Owner (CSPO) with a two-year membership in the Scrum Alliance® ( where valuable materials and information are available exclusively to CSPOs.

You will learn essential concepts and tools of Scrum, as well as supporting methods like Kanban and Lean Startup techniques. The focus on this course is providing real-world techniques that have been proven effective by product owners in hundreds of actual projects. At the strategic level, you will learn how to articulate a clear vision with measurable business objectives, create forward looking roadmaps, and sequence features to market to maximize ROI within the context of product objectives. At the tactical level, you will learn how to effectively groom the product backlog, plan releases and sprints, work with Scrum teams to realize polished products, and track and report progress.

This course is taught by leading agile practitioners with decades of real-world industry experience at companies ranging from small businesses to the Fortune 100. Exercises, demonstrations, facilitated discussions, case studies, tool and template examples and more are interwoven throughout to illustrate the principles being taught in a comprehensive fashion interactively tailored to the class’s needs, based on real world experience, not ivory-tower theory
Who Should Attend
Business customers, product managers, and line managers aiming to maximize the benefit that they receive from their agile projects by learning how to better prioritize and interface with agile teams should attend.

Course Completion and Certification
Successful attendees receive Scrum training materials, a 2-year membership in the ScrumAlliance®, and are eligible to take an exam which will qualify them as Certified Product Owner (CSPO) upon successful completion. In addition, the class is eligible for 16 PDU credits with the Project Management Institute (PMI).

Bonus Offerings

2-Day Course Outline
Introduction to Scrum and Agility

Scrum and agility
Team structures and roles
The Product Owner defined

Planning: Modeling the Problem
Overview - From roadmap to done
Preparing to launch - starting Scrum projects
- Agile contracts and budgeting
- Creating a dashboard: the lean canvas
- Defining and modeling your customer
- Discovering and ranking needs
- Finding the right metrics
- Crafting and sharing a vision
Agile analysis and requirements
- Managing epics, features, and user stories
- Specification by example and acceptance criteria
Release roadmapping and planning
- Managing product backlogs and story maps
- Prioritization and scope management techniques
- Agile estimating and forecasting
Executing: Creating a Solution

Collaborating with Scrum teams
Sprint planning techniques and tools

Evaluating: Testing and Honing the Solution

Involving stakeholders
Sprint review techniques and tools
Testing techniques and tools

Adapting: Tuning the Process

Retrospective techniques and tools

Bonus: Optional Topics
Agile portfolio and program management
Agile operations and maintenance
Scrum in non-software environments
Wild card
Class Daily Schedule
/Registration 7:30-8:30 a.m.
Morning Session 8:30 a.m.-12:00 p.m.
Lunch 12:00-1:00 p.m.
Afternoon Session 1:00-5:00 p.m.
Times represent the typical daily schedule. Please confirm your schedule at registration.
Training Course Fee Includes
• Tuition
• Course notebook
• Continental breakfasts and refreshment breaks
• Lunches
• Letter of completion


Arlen Bankston
Arlen Bankston, LitheSpeed

Arlen Bankston is an established leader in the application and evolution of process management methodologies such as lean, Six Sigma and BPM, as well as agile software development processes such as Extreme Programming (XP) and Scrum. He is a lean Six Sigma Master Black Belt and Certified ScrumMaster Trainer. He also has twelve years of experience in product design, leveraging principles of information architecture, interaction design and usability to develop innovative products that meet customers' expressed and unspoken needs. Arlen has led agile and lean deployment, and managed process improvement projects at clients such as Capital One, T. Rowe Price, Freddie Mac, and the Armed Forces Benefits Association. Arlen's recent work has centered on combining Lean Six Sigma process improvement methods with agile execution to dramatically improve both the speed and quality of business results. He has also led the integration of interaction design and usability practices into agile methodologies, presenting and training frequently at both industry conferences and to Fortune 100 clients.

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