Diversity is becoming the norm in everyday life. However, introducing global delivery models without a proper understanding of intercultural differences can lead to difficulty, frustration, and reduced productivity. Priyanka Sharma and Thena Barry say that in our diverse world, we need teams with people who can cross these boundaries, communicate effectively, and build the diverse networks necessary to avoid problems. We need to learn about cultural intelligence (CI) and cultural quotient (CQ). CI is the ability to relate and work effectively across cultures. CQ is the cognitive,...
Priyanka Sharma
Davita
A director of QA at Davita, Priyanka Sharma is helping bring quality engineering to support next generation QA. With more than seventeen years of engineering experience, Priyanka focuses on building frameworks and cultural intelligence strengths. She is passionate about quality upstream and servant leadership. In her career, Priyanka has had several opportunities to build global teams from the ground up.