Better Software West 2018 - General Management

Lean software engineering emphasizes continuous delivery of high-quality applications. Ken Pugh explains the basic principles and practices of lean software development, concentrating on developing a continuous flow by eliminating delays and loopbacks; delivering quickly by developing in small batches; emphasizing high quality which decreases delays due to defect repair; making policies, process, and progress transparent; optimizing the whole rather than individual steps; and becoming more efficient by decreasing waste. Ken describes lean’s emphasis on cycle time rather than resource...

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Is your industry being disrupted? Is it getting more difficult to keep your customers—or to find new ones? Agile and DevOps form the foundation of best practices for how to build products, but they work just as well when applied to the right—or to the wrong— products. We need a different process to help us distinguish between the two. Lean Startup drives to the source of the problem and helps us answer the question—Should we build it? This year more than half of the participants at Lean Startup Week were from enterprise organizations. If you’re not using the Lean Startup way of designing...

Are important words often left unsaid at your place of work? Do you feel like you're navigating a complex maze in conversations? Does your message tend to miss the mark with co-workers, who increasingly seem to be impediments to your reaching your goals? Trust and communication issues within the workplace can hollow out an organization. When organizations suffering from a lack of trust, it costs them speed, productivity, and collaboration. Join Allison Pollard and Marcus King as they share models to evaluate your own behaviors and facilitate activities to help you find your voice for...

Have you ever needed a way to measure your testing leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies and the evolution of testing and testing leadership. Join Jennifer as she explores a set of eight dimensions of successful leaders, provides suggestions on how you can...

The world of work is transforming at an unrelenting pace. Product development is increasingly more complex and uncertain while the speed of decisions and delivery is escalating at an exponential pace. Many of us are unaware of how our thoughts and actions work against our own objectives and our organizations’ goals and needs. Pete Behrens illustrates how leadership agility improves self-awareness, amplifies decision-making, improves outcomes, and grows resilience and capacity in highly complex and fast-paced environments. Sharing stories from his two decades of personal experience—...

Agile coach Ryan Lockard interviewed fourteen of the seventeen authors of the Agile Manifesto for a special podcast project. Originally the idea was to capture the intent of authors and to chronicle the story of the Agile Manifesto, but what emerged became much more. This session covers the real story behind the rise and fall of agile in industry and what we can do to reclaim it. Ryan will dive into the history behind the Agile Manifesto and its signatories, what precipitated the manifesto's creation, and what the vision for it was. From that story emerges the rise of an industry, and to...

As agile goes mainstream, many organizations are only focused on mastering different elements of agile frameworks. Progress is measured by vanity metrics such as velocity and burndown charts. These metrics can turn agile teams into backlog lumberjacks! Teams, ScrumMasters, and leadership must realize that while speed to launch is crucial to delivering software, speed to learning is even more important. To accomplish this mindset shift, product owners need to learn to change their focus from mastering the art of writing user stories to connecting their teams with the users of their products...

Agile methods aren’t just for software anymore—actually, they haven’t been for quite a while. Agile's collaborative, iterative, incremental approaches to work have caused it to go mainstream. But can we apply team-based agile straight out of the box in a nonsoftware context? Although most of the principles and patterns apply, sometimes the practices and frameworks need modification for a particular context. Mike Cottmeyer will explore two case studies of agile journeys: an international hotel chain going through a major rebranding initiative, and a well-known fast food restaurant looking...

The effectiveness of agile approaches are built on influence rather than authority. Practices like collocation and stand-ups actually amplify influence, leveraging behavior patterns built into humans through biology and social conditions. In this workshop, Bernie Maloney will show you how to unpack some fundamental influence patterns, gleaned from typical collaboration ceremonies, and turn them into conscious tools for leadership. Through interactive exercises, you’ll amplify and practice your ability to influence by quickly establishing and building rapport via all forms of active...

It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to...

Think about your latest retrospective. Were people interested and engaged, or did they complain and accuse? Did you leave the retrospective feeling like you learned something valuable, or were you simply there to check the retrospective off your list? Retrospectives are hard work, but effective retrospectives can have a transformative effect on your team’s performance and, ultimately, your organization’s ability to achieve its goals. Join retrospective expert David Horowitz as he explores tangible steps you can take to turn your retrospectives into the catalyst of continuous improvement...

So, your company wants to be innovative. Are you comfortable with failure? The word failure is littered with negative connotations. Elon Musk financed three failed SpaceX rocket launches. Edison designed more than 2,000 light bulbs that did not work. The Wright brothers crashed dozens of planes and gliders before one took off. And the Americas were discovered through failed circumnavigation. Some failed small and learned. And some failed big but survived and thrived. The lesson is that organizations must embrace failure to accelerate innovation. Join Stefana Saxton to learn how to...

As an agile community, we talk a lot about innovation and failure. But we often forget to talk about the head games that keep us from innovating. Billie Schuttpelz unearths those internal dialogues that prevent us from taking risks that drive innovation. Become a part of breaking open the conversation around impostor syndrome—yes, it exists, and it's stealing far too many of our authentic voices. Join Billie to get insights into how imposter syndrome is holding you back. You'll learn three ways to unleash your creative ideas, break free of the swirling thoughts and inactivity that...

For years, people have made recommendations for how to develop software in an agile way based almost entirely on intuition, folklore, and anecdotes. They've never been able to quantitatively show the accuracy or applicability of these recommendations. This session quantifies those recommendations in the most precise and objective terms, including a presentation of general findings in Larry Maccherone's research correlating agile practices to performance along the dimensions of productivity, predictability, quality, and time to market. These data can be used to make general decisions about...

You’re a project manager using a waterfall methodology, but the team is not making progress on the work and deadlines are not being met. The requirements aren’t clear, scope keeps changing, deadlines won’t budge, and you can’t get more resources on the project. You were doomed from the start! A common solution to this situation is to adopt Scrum, but that can be difficult as well. Join Toiya Jones-Current as she narrates her personal journey and the baby steps she took to successfully switch from waterfall to Scrum and the transition her project team went through to deliver iteratively and...

Scaling agile is tough. Convincing regulated financial institutions to change their "governance" processes to a matrixed, decentralized decision-making organization is almost impossible. But that’s just the change of direction that adopting agile approaches requires.

Come listen to the journey that Mary Thorn took with two regulated financial institutions by implementing the Scaled Agile Framework (SAFe) without the business-side and people actually realizing the source of the change.

You will learn why and how the principles and values of SAFe and agile can transform any...