Better Software West 2018 - Agile & Lean Development, Principles, & Practices

For many agile practitioners, software metrics beyond a burndown chart are little understood or, perhaps, very scary because poor metrics can be worse than no metrics. In this enlightening session, Larry Maccherone explores how you and your organization can use metrics to bring management and lean/agile teams closer rather than allowing metrics to become a wedge that drives them into conflict. Larry covers the entire lifecycle of the metrics process—from metric selection to reporting data. Join Larry to gain an understanding of a wide range of concepts including common (101-level) metrics...

Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...

One of the greatest challenges organizations face when embracing Agile is how to streamline the process of analyzing, defining, and refining the product backlogs so they can be easily consumed by their teams. Join Lee Henson to take a deep dive into advanced techniques that allow you to refine the work and ultimately achieve more accurate complexity estimates—for better project and release forecasting. Explore techniques including the creation of the Agile Press Release, which defines the who, what, where, when, why, and how behind the scope of an agile project or release in a simple one-...

Maybe you are curious about SAFe—what it’s all about and why you might adopt it. Perhaps your organization is heading toward—or in the middle of—a SAFe transformation and you have questions. If so, join Francie Van Wirkus and Claudia Marquette as they discuss SAFe. Learn to use a proven inquiry strategy, designed to help you and your stakeholders have productive discussions about your work, its current state and its ideal state, and your customers. When you better understand the flow of your work, and you understand all the customers who derive value from it, you can make smarter...

Do your Retrospectives feel like a repeat of the last one? Are they moan and groan sessions? Want to try something new to give your team a boost? When design principles are applied to strategy and innovation, the success rate for innovation dramatically improves. Great design has that “wow” factor that makes products more desirable and services more appealing to users. Why not try using known design principles during your retrospectives to get that "wow" factor for your teams! In this session Catherine Louis will provide a Design Thinking overview. You’ll roll up your sleeves up and try it...

We’re told that adopting DevOps can have all sorts of benefits, but many organizations are not getting the results they hoped for. The term “DevOps” has been co-opted to mean anything from tools to a job title. Without an understanding of what DevOps is really all about, success is elusive. In this session, Ken Mugrage presents DevOps as an overhaul to existing software development organizations and processes. He talks about organizational structures that enable team members to take full advantage of the automation and visibility gained with a DevOps-enabled culture. Ken will then discuss...

Agile methods aren’t just for software anymore—actually, they haven’t been for quite a while. Agile's collaborative, iterative, incremental approaches to work have caused it to go mainstream. But can we apply team-based agile straight out of the box in a nonsoftware context? Although most of the principles and patterns apply, sometimes the practices and frameworks need modification for a particular context. Mike Cottmeyer will explore two case studies of agile journeys: an international hotel chain going through a major rebranding initiative, and a well-known fast food restaurant looking...

Customers are demanding faster delivery of software products. Unfortunately, many organizations have not figured out how to automate their delivery process so they can deploy software applications on demand. In this session, Shivakumar Gopalakrishnan will discuss how Varian Medical Systems uses DevOps capabilities, AI, and chatbots to improve the operational aspects of its 360 Oncology care management platform and enable innovation by shortening time to market. As with any DevOps infrastructure for cloud-native applications, 360 Oncology's infrastructure is complex and has multiple...

It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to...

Now that organizations have opted to morph agile into their own homegrown Agile Center of Excellence, many have missed out on simple advanced practices that would allow them to be even more aligned and ready to embrace a more practical agile application. Join seasoned agile coach Lee Henson as he shows you how to leverage internal and external agile service agreements to help guide your teams to a more solid agile footing. He will explore setting a clear vision and strategy by building an “agile press release” and how to embrace estimation excellence for stories, releases, and entire...

Test-driven development is supposed to help us refactor our code safely, but we often find that when we refactor our code, we also have to refactor our tests. What was supposed to add safety becomes a burden requiring time and effort. Writing good unit tests is a critical skill that developers need to master in order to get the most benefit from test-driven development. Tests must be unique, written at the right level of abstraction, and implementation-independent in order to be most valuable. In this session, David Bernstein will cover effective techniques for doing TDD that support...

In agile, everything we do is an experiment. Product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we're all wrong! To get to validated discoveries about our features, we must understand how to write a better hypothesis for our development experiments. This session focuses on challenging the mindset that we are validating options during our experiments. Natalie Warnert will show you how to eliminate options that don't work with data and feedback by looking at your product hypotheses as tests that...

The number of servers in our systems is constantly increasing. With the move to microservices and continuous deployment practices, deployments frequency is higher than ever, yet we are expected to handle increased demand with the same workforce as before. How can we operate clusters at scale with minimum human involvement? The answer lies in adoption of new practices and tools. Join Viktor Farcic as he discussions how container schedulers are becoming a de facto standard for deploying services at scale and continuous deployment is the new norm for complete automation of software delivery....

Understanding how our brains take shortcuts to process all the data they take in can help us recognize when its happening, take measures to correct our course, and use that information to build stronger teams. This talk sprang from my curiosity about the intersection of neuroscience and organizational behavior. It is my hope that attendees will leave with the ability to recognize when they and their teams are using processing shortcuts, as well as some techniques for mitigating their impact. Learning Objectives: - Identify several ways in which our brains short cut processing in order to...

As an agile community, we talk a lot about innovation and failure. But we often forget to talk about the head games that keep us from innovating. Billie Schuttpelz unearths those internal dialogues that prevent us from taking risks that drive innovation. Become a part of breaking open the conversation around impostor syndrome—yes, it exists, and it's stealing far too many of our authentic voices. Join Billie to get insights into how imposter syndrome is holding you back. You'll learn three ways to unleash your creative ideas, break free of the swirling thoughts and inactivity that...

Most agile practitioners first learn agile by reading a book, attending a class, or attending local meetings. But learning lean and agile concepts works best when we're able to put some concrete examples and practice behind the concepts. By adding a set of games and exercises that teach and reinforce lean and agile concepts to our toolboxes, change agents can provide some practical basis for conversations both inside and outside their organizations. In this talk join experienced agile coach Bill DeVoe, as he shares two of his “go to” games. First, up will be The Name Game, a game that...

"Move fast and break things” tells quite a story of the relationship between speed and agile. Speed has been a driver in our industry before it was even an industry. Books promise that certain frameworks can deliver twice as much in half the time, yet teams still struggle delivering what's expected of them. This session describes a six-month case study of a multi-team transformation. The orders were to make the teams deliver faster, but they were consistently missing deadlines. Frustration was on the rise. Only after taking the time to understand what they meant by "faster" could the teams...

"Efficiency is doing things right; effectiveness is doing the right things." This quote from Peter Drucker identifies why even the most productive agile teams may not always deliver the most successful business solutions. The agile team depends on the product owner to correctly identify the business requirements with the highest values, to clearly describe each feature at the right level of granularity, to provide the necessary supporting documentation, and to continuously adapt the product backlog to meet the emerging needs of the organization. Otherwise, the team could be measuring its...

The Great Continuous Delivery Debate There is a lot of debate about whether continuous delivery is a boon or a curse. Proponents will sing the praises of being able to deliver software into production very frequently with no manual intervention. Skeptics will highlight the challenges delivering quality, working with legacy code, and the need for intensive system-wide assurance activities prior to deploying into production. So which is it? Can most organizations benefit from continuous delivery and, if so, how? Or is continuous delivery a pipedream and only reachable by the select few....

Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and...

The problem with many agile teams is that they simply never become a team. This often manifests itself as team members feeling unsafe or not quite trusting each other. This workshop will show you how the same techniques improv theater troupes use to improve collaboration, creativity, and communication can be used to help agile teams, too. The three-minute improv warm-up games Wayde Stallmann will lead you through in this session—including improv's famous "yes, and" technique—will help you learn to establish trust, improve collaboration, and learn how to provide a safe environment for your...

Scrum surfaced in 1993. So, the role of a Product Owner has existed for 20+ years. Surely the whole idea is well understood by now. Right? And the role is a simple one. There is a single product owner per product team or teams. Defining and accepting the work to meet the clients’ goals. Always mucking around the backlog. Again, simple and clear. Right? Well, in my coaching travels and observations it’s not that simple. I still see literally tens of organizations and hundreds of teams that struggle with the notion of product ownership. So, let’s go over it...

Implementing Agile practices in a regulated industry has its own set of unique challenges. Learn what worked and didn't work at Blue Cross Blue Shield of North Carolina (BCBSNC) and WellCare Health Plans as they adopted Agile practices in product and software development within their regulated organizations.

Join Leon Sabarsky as he shares his advice and lessons learned on implementing Agile at the Blues and other healthcare organizations. Some or their particular challenges included scaling up, connecting with non-agile PMO’s, reconfiguring our traditional testing processes, and...