Architecture or Design

Agile has not only gone mainstream, it’s gone global. Data on agile team performance, time-to-market, and quality have emerged in the past decade. In 2012, a group of Columbus, Ohio, companies—business, IT, and financial services firms—participated in the first ever “Columbus Agile vs. the World” study. They collected velocity, schedule, effort, staffing, and quality data which were compared against QSM’s Software Lifecycle Management (SLIM) database. Analysis revealed delivery was 31 percent faster with 75 percent fewer defects than industry norms. Enter Munich, Germany.

We all think of ourselves as pretty smart. After all, we sent a man to the moon and can instantly send a message across the world. Unfortunately, we suffer from a nasty little thing known as the Overconfidence Effect, a bias that applies to almost everything we do, including judging our own intelligence. Overconfidence is one of the dozens of documented biases and shortcomings in human judgment and decision making.

Effective communication is one of the most critical factors for success in the workplace. For software professionals, it is critical to understand how best to present information to your target audience in a way that they will understand and then take the action you want. Jennifer Bonine presents ideas on mastering politics, reading your colleagues and bosses perspective on how they want to receive information, and techniques to use if you’re not getting the action you want from your interactions.

Healthy conflict helps build stronger teams. This should not come as a big surprise. Yet, leaders are all too familiar with the struggle to get members of teams to appropriately resolve their own conflicts. Tricia Broderick faced this challenge until she stopped taking ownership of the conflict and its resolution. Although conflict situations can be dramatically different, underneath most conflicts is a misalignment between perceptions and intentions.