Better Software East 2017 Tutorial: The Lost Art of Live Communication

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Tuesday, November 7, 2017 - 1:00pm to 4:30pm

The Lost Art of Live Communication

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Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication competencies and see how you can build and improve on them. This includes a personal assessment of your communication style and competencies, a set of eight dimensions for successful communication, suggestions on how you can improve competencies that are not in your core set of communication strengths, and techniques for leveraging and building on your strengths. Exercises help you gain an understanding of yourself and strive for balanced communication techniques through recognition of both your strengths and your “development opportunities” when it comes to live communication.

Jennifer_Bonine
tap|QA

A VP of global delivery and solutions for tap|QA, Inc., Jennifer Bonine began her career in consulting, implementing large ERP solutions. Jennifer has held executive level positions leading development, quality assurance and testing, organizational development, and process improvement teams for Fortune 500 companies in several domains. In an engagement for one of the world’s largest technology companies, Jennifer served as a strategy executive and in corporate marketing for the C-Suite. In her career, she has had several opportunities to build global teams from the ground up and has been fortunate to see how many of the world’s top companies operate from the C-Suite viewpoint.