Better Software East 2017 - Product Owner
Sunday, November 5
Certified Scrum Product Owner
Fundamentals of DevOps Certification—ICAgile *SOLD OUT*
Agile Test Automation—ICAgile
Leading SAFe–SAFe Agilist Certification Training
Certified ScrumMaster Training
Monday, November 6
Requirements Engineering for Developers and Testers—and Everyone
Developers, testers, and other stakeholders often participate in requirement reviews, scanning documents for ambiguity and testability, and then using these requirements as the basis of their activities. In an agile environment, many contribute to the development of user stories and acceptance criteria. Erik van Veenendaal believes that unfortunately many of these participants have little knowledge or skill in real requirements engineering. What level of quality and detail is realistic to expect for requirements and user stories? What does testability really mean? How can developers and...
Leading Successful Organizational Change Efforts
Has this happened to you? You try to implement a change in your organization, and it doesn’t get the support you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for organizational change management, a checklist to help you determine the type of change process needed in your organization, techniques for...
Get Started with Acceptance Test-Driven Development
PreviewDefining, understanding, and agreeing on the scope of work to be done is often an area of discomfort for product managers, developers, and quality assurance experts alike. The origin of many items living in our defect tracking systems can be traced to our difficulty performing these initial activities. Ken Pugh introduces acceptance test-driven development (ATDD), explains why it works, and outlines the different roles team members play in the process. ATDD improves communication among customers, developers, and testers. By decreasing re-work, ATDD has proven to dramatically...
Scrum: Answering the Tough Questions
You attend the two-day Scrum certification courses, pass your exam, and return to your team as a newly minted ScrumMaster—ready to take on the world. Then reality sets in. Your organization doesn’t understand the changes they are being asked to make, the developers have not bought in to agile practices, and your product owner has not been seen for days. Now what? Ryan Ripley addresses the most often asked—but seldom discussed—questions that ScrumMasters face during their projects. These questions range from What is management’s role on a scrum project? to How do we manage dependencies...
Tuesday, November 7
Thinking Inside the Box: Root Cause Analysis with the Six Boxes
Improving business and user value delivery, quality, efficiency, and productivity of your software engineering team is a noble undertaking. However, poor productivity, quality issues, failing to meet commitments, and general team inefficiencies are still commonplace. And at the root of most of these problems? James Waletzky says it is those highly imperfect creatures—humans. To go about fixing the problems, we must discover the root causes, not just the symptoms, and those are not always obvious. In this hands-on tutorial, James focuses on the methodology of Human Performance Improvement (...
The Lost Art of Live Communication
Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication competencies and see how you...
Rethinking Your Retrospectives
The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. If you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get the most out of them—we...
Leading Your Agile Transformation: A Workshop
In the past decade agile development has become mainstream in software development and now is spreading beyond software to other domains. It is important for leaders and managers to understand how to build, develop, and lead agile teams—not just for the organization but for their own careers. Ray Arell introduces a cohesive set of methods, practices, and principles to maximize business results from agile and lean development, while also cultivating a workplace where people thrive. The workshop topics are highly dynamic and customizable, and more than 80 percent of the discussion will be...
Wednesday, November 8
Intelligent Software Development, Courtesy of Intelligent Software
PreviewThe machine learning age is well underway. Today’s software can see novel patterns that humans are unable to see and improve task performance based on experience. Learning algorithms are widely used for varied purposes, including loan approval, intrusion detection, fraud prevention, risk analysis, and online sales optimization. Yet, like the proverbial cobbler who left his children shoeless, software practitioners have been slow to apply the benefits of machine learning to their own work. Join Stephen Frein for a tour of the current machine learning landscape and its most popular...
Machine Data Is EVERYWHERE: Use It for Testing
As more applications are hosted on servers, they produce immense quantities of logging data. Quality engineers should verify that apps are producing log data that is existent, correct, consumable, and complete. Otherwise, apps in production are not easily monitored, have issues that are difficult to detect, and cannot be corrected quickly. Tom Chavez presents the four steps that quality engineers should include in every test plan for apps that produce log output or other machine data. First, test that the data is being created. Second, ensure that the entries are correctly formatted and...
The Five Common Unconscious Biases Affecting Your Team
Are you having a difficult time finding female engineers to join your teams? Are you currently working on a project which seems to be going nowhere? Have you ever engaged in what you thought was customer-driven work only to later discover it was stakeholder-driven? When it comes to designing products or software that people use, or when trying to uncover precisely what’s wrong with our workplace, studying the decisions we make is critical. Surprise! Many of our decisions are not made consciously. Examining five common unconscious biases seen in development, Catherine Louis helps us...
Leverage Streaming Data in a Microservices Ecosystem
Imagine a world where operational data is continuously flowing from applications and devices at an extremely high rate. Now imagine services intercepting this data and analyzing it real time. Sounds futuristic? It's not—it's here today. Mark Richards describes what streaming architecture is all about—what it is, when to use it, and how to implement it in a microservices ecosystem. Mark describes the overall ecosystem for streaming architecture—including a brief discussion about the differences in Apache Spark, Flink, and Hadoop—and then explains how Apache Kafka works. Using live coding...
Hands-On Machine Learning Using the R Language
After you hear Stephen Frein's keynote on intelligent software, join him for a hands-on tour of machine learning techniques. Using the free R language and the RStudio IDE, Stephen guides you through a sampling of machine learning techniques and discusses how these techniques can be used for both understanding and prediction. Follow along as he extracts data from online sources and builds machine learning models in real time to predict numeric values, assign classifications, and categorize textual sources of information. Experiment with the demonstrated methods by modifying the code and...
Lightning Strikes the Keynotes
Throughout the years, Lightning Talks have been a popular part of the STAR testing conferences. Now, they’ve come to the combined Agile Dev, Better Software, and DevOps conferences too. If you’re not familiar with the concept, Lightning Talks consist of a series of five-minute talks by different speakers within one presentation period. Lightning Talks are the opportunity for speakers to deliver their single biggest bang-for-the-buck idea in a rapid-fire presentation. Some of the best-known experts will step up to the podium and give you their best shot of lightning. Get multiple keynote...
Thursday, November 9
Change Your Focus: From Speed and Efficiency to High Customer Value
For decades, product development has been focused largely on the speed and efficiency of delivery. So now we are stuck in the quagmire of talking about the methods and activities of delivery rather than focusing on the true goal—delivering high value to the customer. Ray Arell shares an evolutionary process to refocus both traditional and agile lifecycles. He describes a more dynamic way of defining value and addressing the needs of the customer, the business, and the developers. Ray provides practical examples of how to identify opportunities, expand concepts, and deliver high-value...
It's All in Your Head: Use Neuroscience to Improve Performance
We humans process millions of bits of information each day. In order to handle that data load, our brains have developed shortcuts to take advantage of patterns, shared knowledge, and experience. Unfortunately, sometimes those shortcuts lead us astray, causing us to draw inaccurate conclusions. Faye Thompson says these shortcuts are amplified when we bring together a team of people, all trying to work together. Understanding how and why our brains take shortcuts to process all the incoming data can help us recognize when it's happening, take measures to correct our course, and even use...
Risk Aware, Not Risk Averse
PreviewMost of us dread failures. But things go wrong. We can become paralyzed by the fear of being the creator of the next outage or critical bug. After a failure, we often hold a postmortem, but this rarely addresses how we can be more proactive in preventing catastrophes. Considering our missteps, failures, and outright crash and burns, we can learn how to ask the right questions at the right time. Siva Katir has thirteen years of experience causing and surviving failures—from the mundane to the maddening. Siva shares the lessons he has learned analyzing his, his co-workers, and his...
Discover Your Team’s Values with LEGO® Serious Play®
Creating a cohesive team doesn’t require knowledge of dark arts or forbidden rituals. In fact, under the right circumstances, it can even be fun! Using exercises built around the LEGO® Serious Play® (LSP) methodologies, Paul Wynia explores techniques that ensure full team engagement and collaboration resulting in more meaningful discussions. Working as teams, discover Team Values using a series of individual and collaborative LSP builds. Once the Team Values are defined, use them to guide your team’s behaviors. These are finally turned into the Team Working Agreement, a powerful tool for...
Design by Discovery to Stop Building Bad Software
Two common situations lead to bad software—the project team isn’t aligned on the problem or the customer isn’t involved in the design process. Either way, you end up with a product that the business didn’t ask for, the tech team struggles to deliver, and customers don’t want. So, how do you increase confidence in the direction of your product and work together to build innovative solutions that bring the business, technology, and customers together? Garren DiPasquale and Matt Wallens introduce, a process to understand business goals and customer needs. It isn’t about designing screens or...
Turn the Lights On: A Power Utility Company's Agile Transformation
Why would a century-old utility with no direct competitors take on the challenge of transforming its entire IT application organization to an agile methodology? In an increasingly interconnected world, the expectations of customers continue to evolve. From smart meters to smart phones, IoT is creating a crisis point for industries not accustomed to rapid change. Glen Morris explains that pizzas can be tracked by the minute and packages at every stop, and customers now expect this same customer service model should exist for all industries—including power. Glen examines how to create...
Databases in a Continuous Integration/Delivery Process
PreviewDevOps is transforming software development with many organizations adopting lean development practices, implementing continuous integration (CI), and performing regular continuous deployment (CD) to their production environments. However, the database is largely ignored and often seen as a bottleneck in the DevOps process. Steve Jones discusses the challenges of database development and why many developers find the database to be an impediment to the CD process. Steve shares the techniques you can use to fit a database into the DevOps process. Learn how to store database code in a...
Individuals, Interactions, and Improvisation
As agile practitioners, we constantly strive to better ourselves, our team, and our delivery. A great way to achieve this is simply being open to learning new ideas from other disciplines—including improvisation. Jessie Shternshus shares her story of realizing the uncanny similarities between agile team principles and the pillars of improvisation. Effective improvisers give their teammates unconditional support, practice active listening and accept (and build on) each other’s ideas, see and use mistakes as opportunities, learn to embrace the unknown, and always consider who their audience...