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Wednesday, November 12, 2014 - 1:30pm - 2:30pm
Personal Excellence
BW7

You Said What? Becoming Aware of the Things We Say

Most of us take language for granted. We use words without thinking about how they may affect others and then are surprised at the reaction we get. Learn the importance of language in building and maintaining high performing agile teams. Become more aware of the words you choose and the impact of those words on your listeners. Doc List presents a series of exercises in a game show format. Participants attempt to identify loaded words in seemingly simple statements and questions. Some of the exercises are written; others are acted out in role play. You’ll engage in discussion and reflection as part of the activity, gaining greater insight into your own use of language and understanding how language affects your interactions and your teams. Discern how to read the subtle messages in your own and others' language. Learn how to craft what you say so that it means what you want it to.

Doc List, Doc List Enterprises

Doc List has spent much of his thirty-five years in the software development community in leadership and coaching roles. Doc’s education in clinical and industrial/organizational psychology has contributed to his understanding of language and interaction between people. Recent roles as agile coach, facilitator, and trainer have brought the importance of language and interaction into finer focus, as has his blog at doclist.me.

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