Rick Craig

Software Quality Engineering

A consultant, lecturer, author, and test manager, Rick Craig has led numerous teams of testers on both large and small projects. In his twenty-five years of consulting worldwide, Rick has advised and supported a diverse group of organizations on many testing and test management issues. From large insurance providers and telecommunications companies to smaller software services companies, he has mentored senior software managers and helped test teams improve their effectiveness. Rick is coauthor of Systematic Software Testing and is a frequent speaker at testing conferences, including every STAR conference since its inception.

Speaker Presentations

Tuesday, November 12, 2013 - 8:30am

Half-day Tutorials

Measurement and Metrics for Test Managers

To be most effective, test managers must develop and use metrics to help direct the testing effort and make informed recommendations about the software’s release readiness and associated risks. Because one important testing activity is to “measure” the quality of the software, test managers must measure the results of both the development and testing processes. Collecting, analyzing, and using metrics is complicated because many developers and testers are concerned that the metrics will be used against them.