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David Herron

DCG

One of the original founders of the David Consulting Group, David Herron is now a business development manager and VP of knowledge solution services with DCG. With more than thirty-five years of experience in functional measurement and software process improvement, David has provided consulting and coaching services to a variety of IT organizations throughout the US and Canada. He is an acknowledged authority in performance measurement, process improvement, and organizational change management; an advisor on functional measures, software process improvement, project estimating, and agile; and a lecturer and coauthor of several books on IT performance measurement. Contact him at [email protected].

Speaker Presentations
Thursday, November 14, 2013 - 2:15pm
Metrics
How to (Effectively) Measure Quality across Software Deliverables

How do you properly compare the quality of two or more software deliverables without an accurate normalizing metric? The answer: You can’t. Example: If project A has one-hundred defects and project B has fifty defects, do you automatically assume project B is a higher quality deliverable? Although the number of defects is often the end user’s quality perception, defect counts may not be the right measure. An effective normalizing metric allows you to accurately measure and compare quality levels across software deliverables.