Process Improvement

Tutorials

MQ Six Free Ideas to Improve Agile Success

Pollyanna Pixton, Accelinnova

Mon, 11/11/2013 - 1:00pm

Free? Is anything free these days? Based on her experience working with organizational leaders and her research into what drives organizational performance, Pollyanna Pixton shares six ideas—and the keys to their effective implementation—to help assure the success of your agile teams. As a bonus, her suggestions won’t cost you a thing. Pollyanna’s first free idea is how to create a culture of trust—the keystone of open collaboration—within your team and organization. The second free idea is about ownership—how to give it and not take it back.

TC Continuous Delivery: Rapid and Reliable Releases with DevOps Practices

Bob Aiello, CM Best Practices Consulting

Tue, 11/12/2013 - 8:30am

DevOps is an emerging set of principles, methods, and practices that enable the rapid deployment of software systems. DevOps focuses on lowering barriers between development, testing, security, and operations in support of rapid iterative development and deployment. Many organizations struggle when implementing DevOps because of its inherent technical, process, and cultural challenges. Bob Aiello shares DevOps best practices starting with its role early in the application lifecycle and bridging the gap with testing, security, and operations.

TG Agile Project Failures: Root Causes and Corrective Actions

Jeff Payne, Coveros, Inc.

Tue, 11/12/2013 - 8:30am

Agile initiatives always begin with the best of intentions—accelerate delivery, better meet customer needs, or improve software quality. Unfortunately, some agile projects do not deliver on these expectations. If you want help to ensure the success of your agile project or get an agile project back on track, this session is for you. Jeff Payne discusses the most common causes of agile project failure and how you can avoid these issues—or mitigate their damaging effects.

TH The Role of the Agile Business Analyst

Steve Adolph, WSA Consulting

Tue, 11/12/2013 - 8:30am

The business analyst (BA) role seems conspicuously absent from most agile methods. Does agile make the BA role obsolete? Certainly not! But how does a BA exploit the short cycle times and collaborative nature of agile methods? Drawing from the principles of lean product development flow, Steve Adolph introduces five principles for the agile BA—Open the Channels, Chart the Flow, Generate Flow, Lean Out the Flow, and Bridge the Flow. As a communicator, the BA must Open the Channels and Chart the Flow to align all stakeholders.

Concurrent Sessions

BW12 Game Changing Practices in Software: Data from Recent Benchmark Research

Michael Mah, QSM Associates, Inc.

Wed, 11/13/2013 - 3:45pm

As agile practices become mainstream, compelling patterns are being revealed about defect rates, time-to-market, and effort/staffing. Industry data from QSM Associates reveals that many companies grapple with collocation, pair programming, offshoring, and combining agile with waterfall methods. Some of the best teams find significant schedule and quality implications that are literally redefining the economics of software; others are not. What factors make a meaningful difference?

BT2 Contextually-Driven System Architecture Reviews

Michael Dedolph, Levi Deal Consulting

Thu, 11/14/2013 - 10:15am

When the World Trade Center collapsed, the telephone switching systems in the basement correctly diagnosed which lines were still working and continued to connect calls for several days using backup power. One factor contributing to this remarkable product reliability was the AT&T/Bell Labs practice of early systems architecture reviews. Michael Dedolph shares an architecture review method based on the Bell Labs Systems Architecture Review Board (SARB) process and discusses how that method was institutionalized and managed.

BT5 Sprinkle on Just Enough Process

Janet Gregory, DragonFire, Inc.

Thu, 11/14/2013 - 2:15pm

How do you know if you have too much process, too little, or just the right amount? If you ignore process completely, unpredictability and chaos can follow. If you define the process to the nth degree and follow it religiously, the work grinds to a halt. Janet Gregory shares her experiences about how to find the tastiest balance of process and creativity for your projects and organization. She proposes that a formally defined process is sometimes necessary, but that it should be the exception.

BT12 Measure Customer and Business Feedback to Drive Improvement

Paul Fratellone, uTest

Thu, 11/14/2013 - 3:45pm

Companies often go to great lengths to collect metrics. However, even the most rigorously collected data tends to be ignored, despite the findings and potential for improving practices. Today, one metric that cannot be ignored is customer satisfaction. Customers are more than willing to share their thoughts in a manner that can impact your bottom line. Social media gives consumers a stronger voice than ever, and damage to your brand is only one tweet away. The question is: Are you listening to your customers?