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Better Software Conference & EXPO 2006 Concurrent Sessions

Go To:  Agile Development  |  Managing Projects and Teams  |  Measurement  |  Outsourcing  |  Plan-Driven Development  |  
Process Improvement  |  Quality Assurance  |  Security  |  Special Topics  |  System Requirements  |  Testing


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 Process Improvement
T14
Thursday, June 29, 2006 1:30 PM
Process Improvement: Can I Make a Difference?
Stephanie Penland, SAS Institute Inc

Although some organizations already have formal processes in place, many do not. Most process improvement begins with one person or one department deciding to do something rather than accepting the status quo. With the right attitude, some simple tools, and a proven method for improvement, you can make a difference for yourself, your department, and ultimately, your organization. Stephanie Penland has helped numerous small and large organizations with process improvement. Sharing her experiences�both successes and failures�Stephanie describes her real-world approach for process improvement. Find new ways to overcome obstacles and obtain buy-in from the top down. Learn what it takes to get a process improvement program off the ground. Take back with you a sample of a successful process improvement plan.

� The benefits of process improvement and ways to measure success
• Obtain buy-in and overcome obstacles to process improvement
• A sample process improvement plan that really works
T20
Thursday, June 29, 2006 3:00 PM
Successful Software Management: Fifteen Lessons Learned
Johanna Rothman, Rothman Consulting Group, Inc.

We normally think about process improvement as something applied to projects. But process improvement is also for people�and even for managers. Join Johanna Rothman as she shares lessons she�s learned and management improvements she�s made during her years in management. Like many other technical managers, Johanna became a manager by rising through the technical ranks. And, like many other managers, she had plenty of technical training and mentoring but had to learn management skills the hard way�through trial and error. Johanna describes fifteen lessons she has learned as a manager and offers tips and techniques to help you avoid difficult situations. Learn how to motivate your team and raise their level of work�and how to manage yourself.

� What is the software manager�s real job
• How to create an effective work environment
• How to help people do their best work



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