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Better Software East 2011
Speaker Index
Lyssa Adkins
Agile Coaching Institute
Lyssa Adkins
Since 2004 Lyssa Adkins has taught Scrum to hundreds of students, coached many agile teams, and served as master coach to many apprentice coaches. In both one-on-one settings and small groups, she enjoys a front-row seat as remarkable agile coaches emerge and go on to entice the very best from the teams they help. Prior to agile, Lyssa had more than fifteen years of expertise leading project teams and groups of project managers, yet nothing prepared her for the power of agile done simply and well. Lyssa authored Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition.
Afternoon Tutorial: Starting Up Great Agile Teams—or Resetting Existing Ones Tuesday, November 08, 2011 1:00 PM
Bob Aiello
CM Crossroads
Bob Aiello
Editor-in-chief of CM Crossroads and author of Configuration Management Best Practices: Practical Methods that Work in the Real World, Bob Aiello is a consultant and software engineer specializing in software process improvement, including software configuration and release management. He has more than twenty-five years of experience as a technical manager at top New York City financial services firms, where he held company-wide responsibility for configuration management. He is vice chair of the IEEE 828 Standards Working Group on CM Planning and a member of the IEEE Software and Systems Engineering Standards Committee (S2ESC) Management Board. Contact Bob at [email protected], via Linkedin linkedin.com/in/BobAiello, or visit cmbestpractices.com.
Afternoon Tutorial: Configuration Management Best Practices Tuesday, November 08, 2011 1:00 PM
Chuck Allison
Utah Valley University
Chuck Allison
Before becoming a professor of computer science at Utah Valley University, Chuck Allison developed software for more than twenty years. He was a contributing editor for Better Software magazine and editor of The C++ Source, an online journal. He spent most of the 1990s as an active member of the C++ Standards Committee and is author of Thinking In C++, Volume 2 (with Bruce Eckel). Chuck offers on-site training in C++, Python, and Design Patterns. Whenever he finds a little down time, Chuck plays classical guitar or bikes the country roads of central Utah. Contact him at [email protected].
Morning Tutorial: Going Back to the Well: Principles of Software Design Monday, November 07, 2011 8:30 AM
Sanjiv Augustine
Independent Consultant
Sanjiv Augustine
An industry-leading agile and lean expert, Sanjiv Augustine has assisted several leading clients adopt agile methods during the past decade. He is the author of several publications including Transitioning to Agile Project Management: A Roadmap for the Perplexed, The Lean-Agile PMO: Using Lean Thinking to Accelerate Agile Project Delivery, and the book Managing Agile Projects. The founder and moderator of the Yahoo! Agile Project Management discussion group, Sanjiv is also a founder and advisory board member of the Agile Project Leadership Network (APLN) and member of the Project Management Institute (PMI) ’s Agile Forum Steering Committee. As an in-the-trenches practitioner, he has personally managed agile projects varying in size from five to more than hundred people, trained thousands of agile practitioners via public classes and conference presentations, and coached numerous project teams.
Multi-Day Training Class: Certified ScrumMaster Training Sunday, November 06, 2011 8:30 AM
Arlen Bankston
LitheSpeed
Arlen Bankston
Arlen Bankston is a leader in the application and evolution of process management methodologies such as lean, Six Sigma, and BPM, as well as agile software development processes such as Extreme Programming (XP) and Scrum. He is a Lean Six Sigma Master Black Belt and Certified ScrumMaster Trainer. He has twelve years of experience in product design, leveraging principles of information architecture, interaction design, and usability to develop innovative products that meet customers' expressed and unspoken needs. Arlen's recent work has centered on combining Lean Six Sigma process improvement methods with agile execution to dramatically improve both the speed and quality of business results. He has led the integration of interaction design and usability practices into agile methodologies.
Multi-Day Training Class: Product Owner Certification Sunday, November 06, 2011 8:30 AM Morning Tutorial: A Visual Management System for Enterprise Agile Projects Tuesday, November 08, 2011 8:30 AM
Scott Barber
PerfTestPlus, Inc.
Scott Barber
Scott Barber is the chief technologist of PerfTestPlus, executive director of the Association for Software Testing, co-founder of the Workshop on Performance and Reliability, and co-author of Performance Testing Guidance for Web Applications. A recognized expert in performance testing software systems, he combines experience, science, and wit to teach a heuristic approach to testing performance to every member of the project team. Scott is an international keynote speaker and author of more than 100 published works related to software testing.
Full-Day Bonus Session: The Workshop on Regulated Software Testing (WREST) New for 2011! Friday, November 11, 2011 8:30 AM
Arlo Belshee
Microsoft
Arlo Belshee
Arlo Belshee does a little bit of everything—but what he really does is inspire courage to make things better. Although Arlo has been involved in agile development since 1999, he worked for two years in a rigorous, and pro-people waterfall development shop. Arlo is a strong believer in discipline, agility, punctuated continuity, and change as the only constant in software development. Arlo has gone back and forth several times between management and in-the-trenches development on technically sophisticated products. He challenges every assumption he can find and helps people learn to change continuously. Don’t do anything Arlo says, but learn why he says it and come up with something better.
Afternoon Tutorial: Make the Most of Refactoring to Improve Your Design Tuesday, November 08, 2011 1:00 PM
David Bernstein
Techniques of Design
David Bernstein
In his thirty-year career as a software developer and technical trainer, David Bernstein has trained more than 6,000 developers in several Fortune® 500 companies. David trained IBM software engineers around the world, giving them the tools to write the next generation of applications and operating-system software, and earning one of the highest satisfaction ratings in the history of IBM corporate education. In 1998, he founded MicroSurfer Corporation, whose web-productivity software attracted rave reviews from the technology press. In the past five years, David has trained and coached developers at Microsoft, Boeing, Real Networks, SunGard, and more. David is an award-winning video producer.
Concurrent Class: Writing High Quality Code Thursday, November 10, 2011 2:30 PM
Jennifer Bonine
Up Ur Game Learning Solutions
Jennifer Bonine
Jennifer Bonine serves as the managing partner and VP of Global Delivery for Up Ur Game Learning Solutions, a global people development company that offers F2F and virtual models for team and personal development. Jennifer began her career in consulting, implementing large ERP solutions. She has held director level positions leading development, quality assurance and testing, organizational development, and process improvement teams for Fortune 500 companies in several domains. In her most recent engagement for one of the world’s largest technology companies, Jennifer served as the Strategic Quality and Process Improvement Executive. Throughout her career, she has had the opportunity to build several global teams from the ground up while managing the required organizational change.
Afternoon Tutorial: What’s Your Leadership IQ? Monday, November 07, 2011 1:00 PM Morning Tutorial: Understanding and Managing Change Tuesday, November 08, 2011 8:30 AM Concurrent Class: Transform Your Innovation Thinking Thursday, November 10, 2011 10:15 AM
Christopher Brandt
Moneris Solutions
Christopher Brandt
Through his fourteen-year career as tester, developer, architect, and now development manager, Christopher Brandt has seen and influenced substantial change in the processes used to deliver software at Moneris Solutions, the leading provider of point of sale and payment processing solutions in Canada. He has successfully championed both the RUP and agile processes. Christopher’s personal motto—continuous improvement is better than delayed perfection—is a Mark Twain quote which reflects his attitude toward all products and processes. Primarily driven by principles, Christopher is not afraid to challenge commonly held assumptions, beliefs, practices, and dogmas.
Concurrent Class: From Problem to Solution: The Continuum between Requirements and Design Wednesday, November 09, 2011 4:00 PM
Jennifer Brownson
BMC Software
Jennifer Brownson
Jennifer Brownson, enterprise business analyst and architect at BMC Software, has more than fifteen years of experience applying agile techniques to various disciplines in the technology development lifecycle. Jennifer has first-hand experience as a human-computer interaction specialist, QA tester, Java developer, business analyst, ScrumMaster, and Scrum coach for Fortune 500 companies. A Certified ScrumMaster and Certified Business Analysis Practitioner, she is an active member of the IIBA Agile Extension to the BABOK and the Agile Leadership Network of Houston. Jennifer is known for her focus on pragmatic agile practices and mentoring non-developers through the transition to agile.
Workshop: Building Your Business Analysis and Requirements Playbook Monday, November 07, 2011 8:30 AM Workshop: My Real-world Journey to an Agile Enterprise Monday, November 07, 2011 10:00 AM Workshop: Finding Your Fit: Business Analysis in An Agile World Monday, November 07, 2011 2:20 PM Workshop: Look Back to Move Ahead Monday, November 07, 2011 4:00 PM Workshop: BA Workshop Fishbowl Tuesday, November 08, 2011 8:30 AM Workshop: User Stories and Use Cases: Can't We All Just Get Along? Tuesday, November 08, 2011 10:00 AM Workshop: Acting on your Playbook: Workshop Wrap-up Tuesday, November 08, 2011 4:00 PM
Adrian Cho
IBM
Adrian Cho
With twenty-three years in consulting, research and development, finance, and intellectual property, Adrian Cho helps teams deliver innovative solutions on time. As the development manager for IBM’s Collaborative Lifecycle Management project, he manages the global development of multiple products. As a jazz musician, bandleader, and conductor, he has been described by press as “a cool guide to hot jazz” and “a musical missionary.” His book, The Jazz Process: Collaboration, Innovation and Agility, has been endorsed by a diverse collection of thought leaders while reviewers have praised the book as “a deep exploration of collaborative know-how” and “a concept of leadership and teamwork that’s well suited for the Google-age workplace.”
Keynote: The Agile Mindset: Principles for Collaborating and Innovating with Agility Thursday, November 10, 2011 8:30 AM
Ayal Cohen
Hewlett-Packard
Ayal Cohen
Chief functional architect in HP Software Ayal Cohen is responsible for HP Functional Testing software solutions, which provide functional and regression testing solutions for enterprise customers and small businesses alike. Products include QuickTest Professional, Service Test, Business Process Testing, and Sprinter. Ayal has more than ten years of experience in functional testing—specifically in the world of automation—and works with hundreds of companies worldwide in deployment and consulting of automation projects.
Concurrent Class: Automation Maturity: Planning Your Next Step in Test Automation Thursday, November 10, 2011 4:00 PM
Seth Eliot
Microsoft
Seth Eliot
Senior knowledge engineer for Microsoft Test Excellence, Seth Eliot focuses on driving best practices for services, cloud development, and testing. He previously worked as senior test manager for the Bing team solving exabyte storage/processing challenges and for the Microsoft Experimentation Platform (exp-platform.com) which enables developers to test new ideas quickly “in production.” At Seth's blog (blogs.msdn.com/b/seliot) he ruminates on testing in production, software processes, cloud computing, and more. Previously, Seth applied his experiences at Amazon.com where he led the Digital QA team to release Amazon MP3 download, Amazon Instant Video Streaming, and Kindle Services.
Concurrent Class: Leaping into “The Cloud”: Rewards, Risks, and Mitigations Wednesday, November 09, 2011 2:30 PM
Dale Emery
DHE
Dale Emery
For thirty years Dale Emery has worked in the software industry as a developer, manager, process steward, trainer, and consultant in both IT organizations and software product development companies. He helps people apply the agile values of communication, feedback, simplicity, courage, and respect to all areas of software development. Dale's combination of deep technical expertise and extensive organizational development experience makes him particularly effective in working with software teams. In 2007 he received the Ward Cunningham Gentle Voice of Reason Award, which the Agile Alliance created to recognize Dale's unique contributions to the agile community.
Afternoon Tutorial: Resistance as a Resource Monday, November 07, 2011 1:00 PM
Kevin Fisher
Nationwide Insurance
Kevin Fisher
Kevin Fisher, Associate Vice President at Nationwide Insurance, shares how the certified successes within their IT development team have revealed important new challenges to solve up and down the value chain, and how these challenges are much harder to tackle because they involve departments well outside of IT.
Summit: Don't Bask in Your Agile Successes: There Are Bigger Problems to Solve Friday, November 11, 2011 1:30 PM
Cory Foy
Net Objectives
Cory Foy
Cory Foy is a Senior Consultant and Coach with Net Objectives focusing on Enterprise Lean-Agile Transitions for Fortune 100 companies. Cory has extensive experience in both technology and process management. He's also very active with community efforts, hosting various community events (including User Groups and Day of Ruby), mentoring local startups, and speaking at conferences around the globe. Cory's website is at www.coryfoy.com and he can be contacted at [email protected].
Morning Tutorial: Scaling Agile with the Lessons of Lean Product Development Flow Tuesday, November 08, 2011 8:30 AM Afternoon Tutorial: Design Patterns Explained: From Analysis through Implementation Tuesday, November 08, 2011 1:00 PM Concurrent Class: Avoiding Over-design and Under-design Thursday, November 10, 2011 10:15 AM
Conrad Fujimoto
Intellectica Inc.
Conrad Fujimoto
President and senior consultant of Intellectica Inc., Conrad Fujimoto is an information technology professional with thirty-five years of experience in the education, government, financial, and utility sectors. An accomplished educator and author of several courses, Conrad delivers courses in software testing, relational database technology, data modeling, application programming, business analysis, and facilitation techniques. He lives in Mississauga, just outside the greater Toronto area.
Multi-Day Training Class: Software Testing Certification—Foundation Level Training Sunday, November 06, 2011 8:30 AM
Bob Galen
iContact
Bob Galen
Bob Galen is the director of R&D at iContact and president of RGCG, LLC., a North Carolina-based firm specializing in strategy development, coaching, and training teams making the shift to Scrum and other agile practices. Bob regularly speaks at international conferences and professional groups on topics related to software development, project management, software testing, and team leadership. He is a Certified ScrumMaster Practicing (CSP), Certified Scrum Product Owner (CSPO), and an active member of the Agile Alliance and Scrum Alliance. In 2009, Bob published Scrum Product Ownership—Balancing Value from the Inside Out. You can reach Bob at [email protected] or rgalen.com.
Morning Tutorial: Dynamics of the Agile Center of Excellence Monday, November 07, 2011 8:30 AM Morning Tutorial: Essential Patterns of Mature Agile Teams Tuesday, November 08, 2011 8:30 AM Afternoon Tutorial: A Test Leader’s Guide to Agile Tuesday, November 08, 2011 1:00 PM
Julie Gardiner
Sage
Julie Gardiner
In the IT industry for nearly twenty years, Julie Gardiner has worked as an analyst programmer, Oracle DBA, and project manager. She has first-hand experience as a test analyst, test team leader, test consultant, and test manager. At UK-based Grove Consultants, Julie, a certified ScrumMaster, provides consultancy and training in all aspects of testing, specializing in risk-based testing, agile testing, test management, and people issues. She won best presentation at STAREAST; best presentation at BCS SIGiST; and best tutorial at EuroSTAR. Julie has been a keynote speaker at STARWEST, Innovate Test Management, and STANZ.
Morning Tutorial: Test Management: Being Relevant and Making a Difference Monday, November 07, 2011 8:30 AM Morning Tutorial: Usability Testing in a Nutshell Tuesday, November 08, 2011 8:30 AM Concurrent Class: Risk Analysis for Test Managers Thursday, November 10, 2011 10:15 AM
Emad Georgy
Experian
Emad Georgy
Chief technology architect for Experian’s marketing services group, Emad Georgy has more than fourteen years of experience in starting, developing, and taking to market multi-million dollar commercial software applications. Emad has served a number of Fortune 500 organizations as well as the start-up community. His passion for technology is only rivaled by his passion for people. When he is not programming, Emad creates mentoring, coaching, and career development programs for technologists. He also previously launched a leadership coaching business for software engineers. You can reach Emad at [email protected].
Concurrent Class: Using Technical Debt to Predict Product Value Thursday, November 10, 2011 10:15 AM
Hillel Glazer
Entinex
Hillel Glazer
Hillel Glazer is the world's leading authority on introducing lean and agile concepts into the regulated world. Specifically, he's the “AgileCMMI guy” (agilecmmi.com), the SEI's go-to authority on agile, co-author of their only paper on the topic, and contributor of the agile content in the new CMMI v1.3. Hillel has helped companies of all sizes and locations successfully blend agile with CMMI to achieve performance benefits, not just artifacts and ratings. His upcoming book, High Performance Operations: Turning Compliance into Competitive Advantage, lays out exactly how he does it. Entinex, Hillel’s Baltimore-based company, has a global reach that focuses on generating powerful results for high performance organizations motivated to be lean, agile, and achieve world-class levels of operational excellence.
Morning Tutorial: CMMI® Crash Course Tuesday, November 08, 2011 8:30 AM Afternoon Tutorial: Agile CMMI®: Yes, You Can Tuesday, November 08, 2011 1:00 PM
Ellen Gottesdiener
EBG Consulting
Ellen Gottesdiener
Ellen Gottesdiener is founder and principal with EBG Consulting, experts helping you deliver high-value products your customers want and need. Ellen is an internationally recognized facilitator, coach, trainer, speaker, and expert in agile product management practices, product envisioning and roadmapping, business analysis and requirements, retrospectives, and collaboration. She works with global clients and speaks at numerous industry conferences. Author of two acclaimed books—Requirements by Collaboration and The Software Requirements Memory Jogger—Ellen is co-authoring (with Mary Gorman) a book on practical agile planning and analysis practices. View her articles, tweets, blog, free eNewsletter, and useful practitioner resources on EBG’s website, ebgconsulting.com.
Workshop: Building Your Business Analysis and Requirements Playbook Monday, November 07, 2011 8:30 AM Workshop: Do the Right Things: Adapting Your Requirements Practices Monday, November 07, 2011 10:00 AM Workshop: Requirements by Collaboration: A Workshop Approach to Defining Needs Monday, November 07, 2011 2:20 PM Workshop: Look Back to Move Ahead Monday, November 07, 2011 4:00 PM Workshop: Agile Requirements: Structured Conversations to Deliver Value Tuesday, November 08, 2011 12:30 AM Workshop: BA Workshop Fishbowl Tuesday, November 08, 2011 8:30 AM Workshop: Strategically Speaking: Why Are We Doing This? Tuesday, November 08, 2011 2:20 PM Workshop: Acting on your Playbook: Workshop Wrap-up Tuesday, November 08, 2011 4:00 PM Concurrent Class: Nonfunctional Requirements: Forgotten, Neglected, Misunderstood Wednesday, November 09, 2011 2:30 PM
Dorothy Graham
Software Test Consultant
Dorothy Graham
In testing for more than thirty years, Dorothy Graham is co-author of Software Inspection, Software Test Automation, and Foundations of Software Testing. She was a founding member of the ISEB Software Testing Board and a member of the working party that developed the ISTQB Foundation Syllabus. A popular and entertaining speaker at conferences and seminars worldwide, Dorothy was the program chair for EuroSTAR Conferences in 1993 and 2009, and holds the European Excellence Award in Software Testing. She has been speaking at STAR conferences since 1992. Now semi-retired, Dorothy has more time to spend on her main hobby—choral singing. Her new book Experiences of Test Automation (with Mark Fewster) is due to be published late 2011.
Full-Day Tutorial: Managing Successful Test Automation Tuesday, November 08, 2011 8:30 AM
Payson Hall
Catalysis Group, Inc.
Payson Hall
A systems engineer and project management consultant, Payson Hall is a founding member of Catalysis Group, Inc. Formally trained as a software engineer and computer scientist, he has performed and consulted on a variety of hardware and software systems integration projects in both the public and private sectors throughout North America and Europe during his thirty-year professional career. Payson has been a writer and featured speaker on topics of systems integration, project management, and risk management. His rare combination of IT project management experience and communication skills has made him a valued member of many project review and project oversight teams.
Full-Day Tutorial: Project Assessments: Knowing Where You Stand Monday, November 07, 2011 8:30 AM Full-Day Tutorial: Consultants’ Skills You Can Use Today Tuesday, November 08, 2011 8:30 AM
Nabil Hannan
Cigital Inc.
Nabil Hannan
Concurrent Class: Mobile Applications Security Wednesday, November 09, 2011 2:30 PM
Donald (Mark) Haynes
Modis Consulting
Donald (Mark) Haynes
Currently a test manager for a retail banking application, Mark Haynes is a software engineering specialist with more than twenty-five years of experience implementing software solutions. Mark has in-depth expertise in quality assurance, software development, project management, development methodologies, metrics, and software estimating. He has led development and QA teams both locally, remotely, and offshore on web, client server, and mainframe platforms. Mark has worked in the insurance, banking, financial, telecommunications, and automotive industries, and has performed roles of development, infrastructure support, audit, training, and process improvement. Mark has been a speaker for numerous industry-related groups and conferences.
Afternoon Tutorial: Evaluating the Quality of Requirements Monday, November 07, 2011 1:00 PM
Ellen Hill
Lawrence Livermore National Laboratory
Ellen Hill
Ellen Hill has almost thirty years of experience developing software for scientific simulations and modeling at the Lawrence Livermore National Laboratory. Ellen developed software to model physical processes and analyze experimental data. A software quality engineer for several physics-related projects, Ellen is responsible for maintaining the code’s compliance documents and assisting the development teams in meeting their software quality assurance goals.
Concurrent Class: A Software Quality Engineering Maturity Model Wednesday, November 09, 2011 4:00 PM
Jez Humble
ThoughtWorks
Jez Humble
A principal consultant with ThoughtWorks Studios and author of Continuous Delivery, Jez Humble got into IT in 2000—just in time for the dotcom bust. Since then, Jez has worked as a developer, system administrator, trainer, consultant, and manager with a variety of platforms and technologies in many domains. Since 2004, he has worked for ThoughtWorks in Beijing, Bangalore, London, and San Francisco. Jez focuses on helping organizations deliver valuable, high-quality software frequently and reliably by implementing effective engineering practices in the field of agile delivery. He serves as product manager for Go, ThoughtWorks Studios’ agile release management platform. Find out more at continuousdelivery.com.
Full-Day Tutorial: Continuous Delivery: Rapid, Reliable Releases Tuesday, November 08, 2011 8:30 AM
David Hussman
DevJam
David Hussman
Working with companies of all sizes worldwide, David Hussman teaches and coaches the adoption of agile methods as powerful delivery tools. Sometimes he pairs with developers and testers; other times he helps plan and create product roadmaps. David often works with leadership groups to pragmatically use agile methods to foster innovation and a competitive business advantage. Prior to working as a full-time coach, he spent years building software in a variety of domains: audio, biometrics, medical, financial, retail, and education. David now leads DevJam, a company composed of agile collaborators. As mentors and practitioners, DevJam focuses on agility as a tool to help people and companies improve their software production skills. For more information, visit devjam.com.
Morning Tutorial: Tuning and Improving Your Agility Monday, November 07, 2011 8:30 AM Afternoon Tutorial: Agile Project Design: Building Strong Backlogs Monday, November 07, 2011 1:00 PM Afternoon Tutorial: Agile Estimation and Planning: Scrum, Kanban, and Beyond Tuesday, November 08, 2011 1:00 PM
Ken Johnston
Microsoft
Ken Johnston
The principle test and business operations manager for Bing Domains at Microsoft, Ken Johnston’s teams manage and test the shopping, travel, and entertainment segments of the Bing search engine. Since joining Microsoft in 1998 Ken has held roles of test lead and test manager on numerous Microsoft products including MSN, Hosted Exchange, and Bing Infrastructure. He has been the group manager of the Office Internet Platforms and Operations team and for two and a half years served as the Microsoft Director of Test Excellence. Ken is co-author of How We Test Software at Microsoft.
Concurrent Class: Leaping into “The Cloud”: Rewards, Risks, and Mitigations Wednesday, November 09, 2011 2:30 PM
Max Keeler
The Motley Fool
Max Keeler
Max Keeler, VP of Project Management at The Motley Fool, discusses how ROI can be taken too far, the pitfalls that can naturally occur in Scrum, and how focusing too much on process can take your team’s eyes off the larger ball of delivering value.
Summit: Moving Past ROI to Real and Lasting Value Friday, November 11, 2011 9:45 AM
Edward Kit
Software Development Technologies
Edward Kit
The founder and president of Software Development Technologies (SDT), Edward Kit is a recognized expert in the area of software testing and automation. Since 1992 Ed has led SDT senior consultant teams to develop world class enterprise software test centers of excellence that transform testing. His pioneering work with keyword-driven test design and automation revolutionized the test automation industry. An invited speaker at industry and Fortune 500 conferences, Edward is the author of Software Testing in the Real World which has been adopted as a standard by many companies including Exxon, Pepsico, FedEx, Southwest Airlines, Research in Motion, JCPenney, MGM Resorts International, and others.
Keynote: What’s Surgery Got To Do with Improving Software Practices? Wednesday, November 09, 2011 12:45 PM
Debra Lavell
Independent
Debra Lavell
Debra Lavell has more fifteen years experience in various disciplines: requirements engineering, organizational learning, retrospectives, lifecycle management, and user experience. Debra’s primary job responsibility is to engage with product development teams to bring best practices into Intel’s product development. Prior to her work in quality, she spent more than five years managing an IT department responsible for a 500+ node network for ADC Telecommunications. A member of the Rose City Software Process Improvement Network (SPIN) Steering Committee, Debra has held various positions for the Pacific Northwest Software Quality Conference in Portland, Oregon.
Workshop: Delivering Great User Experience: Connecting Strategies and Stories Monday, November 07, 2011 12:30 AM Workshop: Building Your Business Analysis and Requirements Playbook Monday, November 07, 2011 8:30 AM Workshop: Look Back to Move Ahead Monday, November 07, 2011 4:00 PM Workshop: Clear, Concise, and Measurable Requirements: Planguage to the Rescue Tuesday, November 08, 2011 12:30 AM Workshop: BA Workshop Fishbowl Tuesday, November 08, 2011 8:30 AM Workshop: Organizational Knowledge Sharing: A Success Pattern Tuesday, November 08, 2011 2:20 PM Workshop: Acting on your Playbook: Workshop Wrap-up Tuesday, November 08, 2011 4:00 PM
Mark Lustig
Collaborative Consulting
Mark Lustig
Mark Lustig is the senior director of performance engineering and technology enablement for Collaborative Consulting (Collaborative.com). Mark has solved challenging performance issues for numerous Fortune® 500 clients, across a breadth of industries, notably financial services, insurance, and healthcare. In addition to being a hands-on performance engineer, Mark specializes in application and technical architecture for multi-tiered Internet and distributed systems. His twenty years of experience in the high-technology arena includes systems architecture and performance engineering expertise, particularly in designing, implementing, and tuning applications; solving large-scale performance problems; creating and facilitating design workshops; and coordinating user acceptance of new systems. Mark has published multiple papers and often speaks at conferences.
Concurrent Class: Performance Engineering for MASSIVE Systems Thursday, November 10, 2011 4:00 PM
Michael Mah
QSM Associates
Michael Mah
As managing partner at QSM Associates Inc., Michael Mah teaches, writes, and consults to technology companies on estimating and managing software projects—in-house, offshore, waterfall, or agile. With more than twenty-five years of experience, Michael and his partners at QSM have derived productivity patterns for thousands of projects worldwide across engineering and business applications. His work examines time-pressure dynamics of teams, and its role in project success and failure. Michael is the director of the Benchmarking Practice at Boston-based IT think-tank Cutter Consortium and is a mediator specializing in conflict resolution for technology projects. He can be reached at qsma.com.
Full-Day Tutorial: Agile Benchmarking and Release Estimation: Building Your Own Metrics Database Monday, November 07, 2011 8:30 AM
Antony Marcano
RiverGlide
Antony Marcano
Antony Marcano is an international consultant with more than eleven years of experience in agile methods. Antony regularly lectures on agile methods for Oxford University’s postgraduate degree course and has extensive experience in company-wide agile transformations, agile coaching, behavior-driven development and test-driven development. Along with Andy Palmer, Antony is co-creator of PairWith.Us, a series of screencasts which demonstrate—using unedited, unrehearsed footage—how pair programming can be used successfully. He is a cofounder of RiverGlide and contributor to such books as Agile Coaching, Agile Testing, and Bridging the Communication Gap. Antony can be reached at [email protected].
Full-Day Tutorial: Sustainable Acceptance Test-driven Development with Cucumber Tuesday, November 08, 2011 8:30 AM
James Martin
RiverGlide
James Martin
James Martin makes software and helps people who make software make it better. He's been doing so professionally for about ten years. Much of James' career has been spent among the ranks of technology startups, actively avoiding fancy job titles and labels, which he believes limit people's self perception and capability. James is typically found programming and testing but believes the gap between the two disciplines in high performing organizations is barely perceptible. He has a particular interest in the hard skills that help keep software clean, flexible, and maintainable. James co-founded RiverGlide, a technology-focused startup that helps companies do what they do, better. James currently works in London, UK, with fellow RiverGlide co-founders Antony Marcano and Andy Palmer.
Concurrent Class: Get It All Done: A Story of Personal Productivity Thursday, November 10, 2011 4:00 PM
Kent McDonald
Knowledge Bridge Partners
Kent McDonald
Business advisor with Knowledge Bridge Partners, Kent McDonald helps organizations discover and implement solutions through business analysis consulting, mentoring, and training. Kent’s more than fifteen years of experience include work in business analysis, strategic planning, project management, and product development in a variety of industries including financial services, health insurance, performance marketing, human services, nonprofits, and automotive. He is co-author of Stand Back and Deliver: Accelerating Business Agility, writes a column for ProjectConnections.com, and blogs at BeyondReqs.com. Kent currently delivers business analysis training for B2T Training, and agile, lean and collaborative leadership coaching and training for Accelinnova.
Workshop: Data Warehouse and Business Intelligence Analysis Monday, November 07, 2011 12:30 AM Workshop: Building Your Business Analysis and Requirements Playbook Monday, November 07, 2011 8:30 AM Workshop: Look Back to Move Ahead Monday, November 07, 2011 4:00 PM Workshop: BA Workshop Fishbowl Tuesday, November 08, 2011 8:30 AM Workshop: Requirements Modeling Tuesday, November 08, 2011 10:00 AM Workshop: Acting on your Playbook: Workshop Wrap-up Tuesday, November 08, 2011 4:00 PM Concurrent Class: Beyond Business Analysis: Becoming a Trusted Business Advisor Wednesday, November 09, 2011 10:15 AM
Rob Myers
The Agile Institute
Rob Myers
Rob Myers is founder of Agile Institute (www.agileinstitute.com) and a founding member of the Agile Cooperative (www.AgileCooperative.com). He has twenty-five years of professional experience on software development teams, and has consulted for leading companies in aerospace, government, medical, software, and financial sectors. He has been training and coaching organizations in Scrum and Extreme Programming (XP) management and development practices since 1999. Courses include Essential Test-Driven Development and Essential Agile Principles and Practices. Every course is a blend of enjoyable, interactive, hands-on labs—plus practical dialog toward preserving sanity in the workplace. Rob also performs short- and long-term coaching to encourage, solidify, and improve the team's agile practices.
Afternoon Tutorial: Essential Test-driven Development Monday, November 07, 2011 1:00 PM
Jeff Norris
NASA
Jeff Norris
At the NASA Jet Propulsion Laboratory in Pasadena, California, Jeff Norris manages the Planning and Execution Systems Section, which is responsible for the software and mission control personnel that command many of NASA’s robotic spacecraft including the Spirit and Opportunity Mars rovers, the Cassini Saturn Orbiter, and other missions to destinations throughout the solar system. A driving force behind the use of open source software at NASA, Jeff pioneered an innovative approach to software development that emphasizes teamwork and innovation. Before joining NASA, Jeff researched computer vision technologies at the MIT Artificial Intelligence Laboratory and next-generation railroad control interfaces at the MIT Media Laboratory.
Keynote: Mission Critical Agility Wednesday, November 09, 2011 8:45 AM
David Oddis
College Board
David Oddis
David Oddis is College Board's enterprise platforms software quality director, responsible for a large portfolio of applications and databases. He currently concentrates on setting quality management strategy and providing oversight to test teams. David focuses on developing and refining processes and strategies to ensure they align with the business mission. He is a proven evangelist for SQA and enjoys presenting topics on business technology, software testing, coaching, and leadership. His passion is coaching and mentoring other testers to further the global quality practice.
Concurrent Class: Defect Analysis: The Foundation of Process Improvement Thursday, November 10, 2011 4:00 PM
Gerie Owen
NSTAR, Inc.
Gerie Owen
As a quality assurance consultant at NSTAR, Inc., Gerie Owen specializes in developing and managing offshore test teams. Gerie has implemented the offshore model, developing, training, and mentoring new teams from their inception. She manages complex projects involving multiple applications, coordinates test teams across multiple time zones, and delivers high quality projects on time and within budget. Gerie’s most successful project team wrote, automated, and executed more than 80,000 test cases for two suites of web applications, allowing only one defect to escape into production. With more than twenty-five years of experience, she enjoys training and mentoring new quality assurance leads.
Concurrent Class: Managing across the Miles: The Keys to Leading Successful Offshore Test Teams Wednesday, November 09, 2011 4:00 PM
Paul Pagel
8th Light
Paul Pagel
Paul Pagel has been a driving force in the software craftsmanship movement since its inception and is among the first formally trained craftsmen. Before co-founding 8th Light, Paul spent several years apprenticing under the esteemed developers at Object Mentor. In 2008, he organized the first Software Craftsmanship Summit and later contributed to the Manifesto for Software Craftsmanship. Today, he affects growth in the software craftsmanship community by providing apprenticeships to aspiring developers. Well-versed in Ruby, Java, C#, and Rails, he has contributed to a variety of projects including, most notably, the Fidelity Life application—one of the largest Ruby systems in existence.
Concurrent Class: More Accurate Estimating: You Can Do It Thursday, November 10, 2011 2:30 PM
Andy Palmer
RiverGlide
Andy Palmer
Andy Palmer is an international consultant with eight years of experience in agile methods across multiple sectors, including telecommunications, investment banking, retail, and media. Andy has lectured on agile methods for Oxford University’s postgraduate degree course and has extensive experience in company-wide agile transformations, agile coaching, process reengineering, and software development. Along with Antony Marcano, Andy is co-creator of PairWith.Us. A cofounder of RiverGlide, he can be reached at [email protected].
Full-Day Tutorial: Sustainable Acceptance Test-driven Development with Cucumber Tuesday, November 08, 2011 8:30 AM
Jeff Patton
Jeff Patton & Associates
Jeff Patton
To help organizations improve the way they work, Jeff Patton uses his fifteen years of experience with a wide variety of products from on-line aircraft parts ordering to electronic medical records. Jeff balances the concerns for delivery speed and efficiency with the need for building products that deliver exceptional value and marketplace success. He works as an agile process coach, product design process coach, and instructor. Jeff’s articles, essays, and presentations can be found at AgileProductDesign.com. His writings appear in StickyMinds.com, Better Software magazine, IEEE Software, Alistair Cockburn’s book Crystal Clear, and his forthcoming book User Story Mapping. A Certified Scrum Trainer, Jeff received the Agile Alliance’s 2007 Gordon Pask Award for contributions to agile development.
Full-Day Tutorial: Product Discovery with User Story Mapping Monday, November 07, 2011 8:30 AM
Bob Payne
LitheSpeed
Bob Payne
A leading proponent of agile methodologies and engineering practices, Bob Payne has twenty-five years of experience in project management, software development, engineering, and business. As an early adopter of Extreme Programming (XP), Bob has worked since 1999 exclusively as an agile coach and practitioner, mentoring and managing many projects ranging from five to more than one hundred people. As host of the AgileToolkit podcast, he has produced more than sixty podcasts, recording a variety of industry leaders and agile practitioners. Cofounder of the Washington, DC, XP Users Group, Bob is passionate about training development teams in the use of agile engineering practices that allow them to deliver high quality software in an agile, iterative, and incremental manner.
Morning Tutorial: A Visual Management System for Enterprise Agile Projects Tuesday, November 08, 2011 8:30 AM
Jeffery Payne
Coveros, Inc.
Jeffery Payne
Jeffery Payne is CEO and founder of Coveros, Inc., a consulting company that uses agile methods to accelerate the delivery of secure, reliable software. Prior to Coveros, Jeff was co-founder, Chairman of the Board, and CEO of Cigital, Inc., a market leader in application security and software quality solutions. A recognized software expert, he speaks to companies nationwide about the business risks of software failure. Jeff has been a keynote and featured speaker at CIO and business technology conferences and testifies before Congress on issues of national importance, including intellectual property rights, cyberterrorism, and software quality.
Full-Day Bonus Session: Making Agile Work: An Introduction to Agile Development Practices Sunday, November 06, 2011 8:30 AM Multi-Day Training Class: Fundamentals of Agile Certification Monday, November 07, 2011 8:30 AM
Pollyanna Pixton
Accelinnova
Pollyanna Pixton
An international leadership expert, Pollyanna Pixton developed the models for collaboration and collaborative leadership through her thirty-eight years of working inside and consulting with many organizations. She helps companies create workplaces where talent and innovation are unleashed—making them more productive, efficient, and profitable. Pollyanna is a founding partner of Accelinnova, president of Evolutionary Systems, and director of the Institute for Collaborative Leadership. She speaks and writes on topics of creating cultures of trust, leading collaboration, and business ethics. Her models are found in her book, Stand Back and Deliver: Accelerating Business Agility. She co-founded the Agile Leadership Network (ALN) and has chaired Leadership Summits in the US and England. Contact her at [email protected].
Afternoon Tutorial: Six Free Ideas to Improve Agile Success Monday, November 07, 2011 1:00 PM Morning Tutorial: Collaborating with Non-Collaborators Tuesday, November 08, 2011 8:30 AM
Andrew Pollner
ALP International Corporation
Andrew Pollner
Andrew Pollner is president and CEO of ALP International Corporation, a leader in test process improvement and the use of test automation tools. As an early adopter of test automation and quality assurance tools, Andrew has built a consulting and training practice serving the finance, insurance, healthcare, telecommunications, and government sectors. Author of articles on software testing and automation, Andrew speaks at major testing conferences worldwide, is a director for the American Software Testing Qualifications Board (ASTQB), and chairs the Expert Level Test Automation Working Party for the International Software Testing Qualifications Board (ISTQB). Contact Andrew at [email protected].
Concurrent Class: Testing in the Cloud: Is It Right for You? Wednesday, November 09, 2011 4:00 PM
Gregory Pope
Lawrence Livermore National Laboratory
Gregory Pope
With more than forty years of experience developing software in the commercial and government sectors, Gregory Pope currently works for the Lawrence Livermore National Laboratory as a software quality engineering group leader, and verification and validation project leader for advanced simulation. Previously, Default.aspx founded and ran a software testing company, patented automated software testing tools, and held management and technical positions involving mission-critical testing of military systems and development of software code for avionics and aerospace uses. Default.aspx has given industry keynote addresses, written technical papers, taught on software quality internationally, and been a consultant.
Concurrent Class: A Software Quality Engineering Maturity Model Wednesday, November 09, 2011 4:00 PM Keynote: No Silver Bullet? Silver Buckshot May Work Thursday, November 10, 2011 12:45 PM
Michael Portwood
The Nielsen Company
Michael Portwood
With more than twenty years of leadership experience and currently at The Nielsen Company, Michael Portwood’s passion is advancing the business of software development. His focus is on the innovation, management, methodologies, and technologies that enable business value creation. Michael has brought practical development and quality innovations to companies from startups to Fortune® 500. He has led, architected, and developed diverse systems including Web 2.0 category and brand management micro-segmentation decision support services supporting web and mobile devices, patented prescription compliance services, patented rapid software application development tools, and developed real-time embedded systems and associated automated test equipment. Learn more about Michael and his software development approaches at michaelportwood.com.
Concurrent Class: Improving Software Quality through Static Analysis Thursday, November 10, 2011 2:30 PM
Pat Reed
Gap, Inc.
Pat Reed
Pat Reed, Senior Director of Delivery Management Services at Gap, Inc., challenges the traditional paradigm of trading off scope, schedule, and cost, and offers a new model of sustainable and optimal flow of values from software development.
Summit: Beyond Scope, Schedule, and Cost: Optimizing Value Friday, November 11, 2011 8:30 AM
Rolf Russell
ThoughtWorks
Rolf Russell
Rolf Russell is lead of the DevOps and Continuous Delivery practice at ThoughtWorks. Through the years Rolf has helped various IT organizations become nimble and reactive in meeting their customers' needs through pragmatic improvements to their build and release processes, structure, and technologies. He developed his passion for this in the traditional way—through painful experience as poorly managed “paths to production” endangered projects he was delivering. Rolf’s experiences come from working with Fortune 1000 companies across an array of industries, including financial services, telecommunications, energy, and media.
Full-Day Tutorial: Continuous Delivery: Rapid, Reliable Releases Tuesday, November 08, 2011 8:30 AM
Robert Sabourin
McGill University
Robert Sabourin
Robert Sabourin has more than twenty-eight years of management experience, leading teams of software development professionals. A well-respected member of the software engineering community, Robert has managed, trained, mentored, and coached thousands of top professionals in the field. He frequently speaks at conferences and writes on software engineering, SQA, testing, management, and internationalization. The author of I am a Bug!, the popular software testing children’s book, Robert is an adjunct professor of Software Engineering at McGill University.
Multi-Day Training Class: Agile Testing Practices Sunday, November 06, 2011 8:30 AM
Chris Shinkle
Software Engineering Professionals
Chris Shinkle
Chris Shinkle is a thought leader and development manager at Software Engineering Professionals (SEP), which builds systems for regulated, safety-critical, and high-cost-of-failure environments. Chris has adapted process models to domains including aerospace, defense, medical, consumer electronics, and automotive. He introduced and led SEP’s agile adoption as well as the adoption of lean and Kanban. Chris has used these methods to lead large, complex projects, including military aircraft engine monitoring/maintenance systems and an FDA-regulated remote patient monitoring system. He continues to leverage lean and Kanban techniques in the projects he leads, the training of SEP engineers, and the coaching of clients building software applications.
Morning Tutorial: From Zero to Hero: Getting Started with Kanban Monday, November 07, 2011 8:30 AM
Ahmed Sidky
Santeon
Ahmed Sidky
In addition to being co-author of a top rated agile adoption book, Becoming Agile in an Imperfect World, Ahmed Sidky is the executive VP at Santeon Group responsible for software delivery and agile services. He has gained popularity and respect in the agile community as a proponent of a pragmatic approach for organizations attempting to adopt agile. Ahmed is often called Dr. Agile because of his free online agile readiness assessment tool, Doctor Agile. A frequent speaker at national and international agile conferences, Ahmed helps guide both small and large organizations during their transition to agile software development, and enjoys coaching and educating agile teams worldwide. You can reach Ahmed at [email protected].
Afternoon Tutorial: Agile CMMI®: Yes, You Can Tuesday, November 08, 2011 1:00 PM
Michael Spayd
Agile Coaching Institute
Michael Spayd
Michael Spayd helps clients change, facilitating dramatic improvement in results and satisfaction through cutting edge coaching and organization development technologies. An organizational change coach and consultant for twenty years, Michael has worked with Fortune® 500, small businesses, and non-profits. For the past ten years, he has specialized in agile and lean teams and associated enterprise transformation efforts, working with more than fifty teams. Michael is trained as a Team and Organizational Coach, has training in Co-Active leadership, executive coaching, and organizational behavior. He is a Certified Organization and Relationship Systems Coach (ORSCC), Certified Professional Facilitator (CPF), and a Certified Scrum Master (CSM).
Afternoon Tutorial: Starting Up Great Agile Teams—or Resetting Existing Ones Tuesday, November 08, 2011 1:00 PM
Jacob Stevens
Quardev, Inc.
Jacob Stevens
A senior test lead at Quardev, Inc., and a ten year QA industry veteran with more than forty clients including Microsoft and Google, Jacob Stevens studied under Jon Bach to learn the context-driven approach to test design. He also considers James Bach and James Whittaker his strongest influences. One of Jacob’s favorite topics in QA is epistemology. How do we know that our test results are accurate? How do we ensure inherent biases in our test execution methodologies do not manifest into false positives or false negatives? Jacob is also a little uncomfortable writing about himself in the third person.
Concurrent Class: Eight Limitations of Mobile Platforms Wednesday, November 09, 2011 10:15 AM
Thomas Stiehm
Coveros, Inc.
Thomas Stiehm
Thomas Stiehm has been developing applications and managing software development teams for eighteen years. As CTO of Coveros, he is responsible for the oversight of all technical projects and integrating application security practices into software development projects. Most recently, Thomas has been focusing on how to incorporate security best practices into agile development and how to achieve a balance between business risk and cost while mitigating security vulnerabilities. Previously, as a managing architect at Digital Focus, Thomas was involved in agile development and found that agile is the only development methodology that makes the business reality of constant change central to the development process.
Concurrent Class: Building Secure Applications Thursday, November 10, 2011 2:30 PM
Peter Varhol
Seapine Software
Peter Varhol
Solutions evangelist at Seapine Software Peter Varhol is a writer and speaker on software development and quality topics. Peter has authored dozens of articles on tools and techniques for building applications, and has given conference presentations and webcasts on topics such as user-centered design, integrating testing into agile development, and building the right software in an era of changing requirements. He has held key roles on engineering teams that produced award-winning quality tools such as BoundsChecker and SoftICE. Peter’s past roles include technology journalist, software product manager, software developer, and university professor.
Concurrent Class: When to Ship: Determining Application Readiness Wednesday, November 09, 2011 2:30 PM
Ken Whitaker
Leading Software Maniacs, LLC
Ken Whitaker
Ken Whitaker of Leading Software Maniacs™ (LSM) has more than twenty-five years of software development executive leadership and training experience in a variety of technology roles and industries. He has led commercial software teams at Software Publishing (remember Harvard Graphics?), Data General, embedded systems software companies, and enterprise software suppliers. Ken is an active PMI® member, Project Management Professional (PMP)® certified, and a Certified ScrumMaster (CSM). Sources for LSM’s presentations come from case studies, personal leadership experience, the PMI Project Management Book of Knowledge (PMBOK® Guide), and Ken’s leadership books Managing Software Maniacs, Principles of Software Development Leadership, and I’m Not God, I’m Just a Project Manager.

PMP® and PMBOK® are registered trademarks of the Project Management Institute.
Full-Day Tutorial: Deliver Projects on Time, Every Time Tuesday, November 08, 2011 8:30 AM Concurrent Class: Seven Deadly Habits of Ineffective Software Managers Wednesday, November 09, 2011 10:15 AM
Brian White
Skytap
Brian White
Concurrent Class: Cloud-enabled Development: Putting the Agile into the Infrastructure Wednesday, November 09, 2011 10:15 AM


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