Agile + DevOps West 2022 Concurrent Session : Transformation at Wiley (DevOps, and Agile, and ITSM Oh My!)


Thursday, June 16, 2022 - 1:30pm to 2:30pm

Transformation at Wiley (DevOps, and Agile, and ITSM Oh My!)

Wiley is a company that is transforming at every level. Our industries, from research to education, are going through unprecedented change. As a company, we are going through a massive transformation in Agile, DevOps, and ITSM to meet the changing demands of our markets. Learn how Wiley is managing multiple simultaneous transformations while continuing to deliver for researchers and educators around the world.

Key takeaways:
- Learn how to drive transformation in Agile, DevOps, and ITSM
- Gain insight from concrete examples about how Wiley is driving DevOps, Agile, and ITSM transformation
- Learn tips for successfully navigating transformation and pitfalls to avoid
- Understand how to measure transformation and the business value delivered


Sean D. Mack is CIO & CISO at Wiley, a Education and Research company. Sean is a visionary technology executive with extensive experience leading DevOps, infrastructure, enterprise applications, security, and desktop services in educational technology and publishing industry. Sean has led global teams across a wide range of companies from global financial companies like Experian to innovative tech companies like Etsy. Sean has extensive speaking experience from keynote conference presentations to podcasts to keynote panel discussions.