Agile + DevOps West 2022 Concurrent Session : Effective Leadership Strategies for Managing a Team with Diverse Skill Sets


Thursday, June 16, 2022 - 10:00am to 11:00am

Effective Leadership Strategies for Managing a Team with Diverse Skill Sets

 I’ve managed teams before—first as a sales engineer, then as a network engineer. In those leadership roles, I knew the jobs of those I was managing because I had done them myself. Now I find myself in the position of managing a very talented and diverse team of developer advocates, but here’s the rub: I’ve never actually done their job before. Talk about imposter syndrome! How could I be an effective leader? How could I relate to their challenges when I’ve never faced those challenges before? Questions like these were keeping me up at night, but I soon found that other leaders in the organization, those who know about the role of the people I manage, were happy to share their knowledge and lend their support. Their desire to help went so far as them teaching me about the tools my team uses so I could better empathize with their challenges. The big lesson here was to never stop learning: seek out opportunities to do so, whatever it is that will make you a better leader.
Cisco Systems

Jeff Bull is a Manager of Developer Advocacy with Cisco DevNet, where he leads a team focused on being the voice of the developer for DevRel and Cisco's product BU's. He launched DevNet's first Technical Advisory Group (TAG) gathering customer & partner feedback through it's field technical sellers. Prior to joining Cisco DevNet, he worked in a variety of roles ranging from Network Engineer to Network Manager across various tech sectors. He is a husband, father, and an at home baker, Star Wars & tech geek, and storyteller. You can find Jeff on Twitter and other social media @jeffbulltech