Agile + DevOps West 2022 Concurrent Session : The Broader Business Applications of Telemetry Data


Wednesday, June 15, 2022 - 3:00pm to 4:00pm

The Broader Business Applications of Telemetry Data

According to a recent study by Gartner, nearly 70% of corporate boards cite the impact of COVID-19 as the driving force for increased spending on IT and digital capabilities. As cloud computing becomes ubiquitous and digital transformation accelerates, the performance of software is being placed under a microscope that can’t be delivered by APM alone. In the post-COVID digital environment, enterprises and their engineering teams won’t be able to drive true innovation without full-stack observability. With more than 20 years of experience driving transformative product, cultural and technical innovation for the leaders in DevOps (New Relic, Abode and Microsoft), Rey Perez will walk through what’s next in observability—how to make it simple, open, connected and programmable. His vision to embrace open source and open telemetry coupled with AIOps capabilities will allow developers to observe, visualize and troubleshoot from the top down.

New Relic

Rey Perez is New Relic’s chief customer officer.  He manages the relationships with all customers globally to ensure they are achieving value and success using New Relic. His focus is on execution excellence and value realization for customers deploying the New Relic One observability platform. Prior to New Relic, Rey was responsible for driving the success of large complex business and IT solutions for Fortune 500 customers, and has led a number of organizations in solving customer challenges with a focus on digital transformation, cloud migration, cloud platforms, organizational optimization, and ROI. Rey has led technical teams to design and architect application solutions for more than 400 customers, while at Sun Microsystems where he led the design, architecture, and implementation of global SAP solutions. Rey has worked as a consultant, advisor, and change agent over his 25+ year career. Rey holds a Masters in Software Engineering from Monmouth University and a Bachelor of Science in Electrical Engineering from the University of Massachusetts at Amherst.