Agile + DevOps West 2020 Tutorial: Monetize Your Cost Center

Conference archive


Monday, June 8, 2020 - 1:30pm to 5:00pm

Monetize Your Cost Center


Cost Centers are units within companies responsible only for their costs. Example of cost centers are the production departments and the service departments within a factory and administrative departments such as IT and accounting. Profit centers are units within companies with control and responsibility over its revenues, costs and resulting profits. Being in a cost center can feel like the dog wagging the tail. You are not part of the team bringing in the revenue, you’re consuming “resources”. When the business performs well, likely you won’t get the credit. When the business performs poorly, likely you’ll be turned to for a cut. Asking for equipment to make you more effective requires lots of time and effort to make your case. Yet when colleagues in neighboring profit centers ask for servers to generate more revenue, it’s a small ask. In this hands-on tutorial we will take existing business models of cost centers and explore disruptive business models to help you turn your cost center into a potential profit center. We’ll help you think like a start-up, share your positive impact to the business working with you as a partner, and receive the recognition you deserve as a strategic business partner.

Catherine Louis

Catherine Louis is a Certified Scrum Trainer, independent agile coach, and founder of and Catherine has over twenty years of experience in complex product development. Her focus is on product discovery and delivery using design thinking, agile methods, agile R&D, and managing organizational agile transitions, fostering change to build speed and flexibility in business. Her specialty is accelerating innovation by enabling agile methods. She helps small startups as well as large enterprises to inspect and adapt, to evolve and improve, to deliver the right thing, and to delight their customers.

Michael Vizdos is a CST (Certified Scrum Trainer) with the Scrum Alliance and delivers consulting, training, and mentoring services internationally. Michael is the creator of and has been in the industry for almost thirty years; he is an early agile pioneer and co-authored a book with Scott Ambler.