Agile + DevOps East 2020 Leadership Summit Session: Managing the People Side of Change

Conference archive


Monday, November 16, 2020 - 2:30pm to 3:30pm

Managing the People Side of Change

Change in any size organization happens at the individual’s level. Compelling visions, world class strategies, and an army of consultants are powerless to transform the organization if the needs of the individuals are not incorporated into the program approach. Join Perry Riggs while he looks at the application of ideas from various organizational change management frameworks such as Prosci/Adkar, Lewin, and the Kotter change framework. We will also review ideas from recent literature like Drive - Daniel Pink, Start with Why - Simon Sinek, Dare to Lead - Brene Brown, The Fifth Discipline - Peter Senge, and Thinking Fast and Slow - Daniel Kahneman. Learn different techniques that leaders can use to pull their teams into the program, improve their engagement and ultimately improve the outcomes of the transformation.


Perry Riggs is currently the Director of Agile Practices at SoftPro, the industry leader in providing real estate closing and title insurance software solutions. In this role he guides the transformation of the organization's product development practices to improve value, quality, and throughput. Prior to Softpro Perry was Head of the Transformation pillar for Deutsche Bank’s Agile Services team in the Global Technology Office. There he developed the corporate practices utilized in agile transformation initiatives across the global bank. He has over 30 years of experience in technology with much of that time spent on leadership teams for transformation programs. This includes initiatives at IBM, Redhat, Progress Energy, RBC Bank and Deutsche Bank. His first experience with agile was in 2006 when he Joined RedHat and established their first IT PMO. He led the rollout of scrum to IT while simultaneously developing the portfolio management strategy for the organization. He has served as a Scrum Master, Product Owner, Agile Coach and Agile Transformation lead. His primary areas of research include Agile practices and frameworks but lean heavily toward the behavioral sciences and looking to understand how organizational culture, and individual mindset help or hinder our ability to change.