Reframing Conflict: The Heads, Hearts, and Hands of Productive Disagreement

So you and your teams know that healthy conflict is a hallmark of high performing teams, right? Yet you find yourself struggling to actually live this reality. You’re likely caught in the same vicious cycle of trying to change other’s minds and being locked in heated debate with no end in sight. Whether you are a team member, coach, or manager, this session will give you practical models and techniques for understanding and navigating conflict, rather than micro-managing or ignoring it. You will learn how to help teams identify, understand, and have productive disagreement that leads to better collaboration. We will debunk misconceptions, learn some useful truths, and practice some conversational habits that will give you a new superpower: productive disagreement!