Agile + DevOps East 2019 - Product Owner

Currently much of agile adoption—coaching, advice, techniques, training, and even the empathy—revolves around the agile teams. Leaders are typically ignored, marginalized at best, and in the worst cases even vilified. But Bob Galen and Mary Thorn contend that there is a central and important role for managers and leaders within agile environments. Join Bob and Mary as they explore the patterns of mature agile managers and leaders. Examine why those who understand servant leadership know how to effectively support, grow, coach, and empower their agile teams in ways that increase the team's...

Psychological safety has been identified by Google’s Project Aristotle as a top condition for creating high-performing teams. Yet many organizations are affected by fear in the workplace. It manifests itself in employee disengagement, lack of innovation, a toxic working environment with gossip and rumors, and the best people resigning. How can we start taking the first steps away from the culture of fear and toward a culture of psychological safety? Join this interactive session to experiment with a Fear in the Workplace game and start these difficult conversations in a fun way. Experience...

With all the tools available on the market, it can be overwhelming to figure out which ones might meet your needs and which ones will work best for you to create a high-performing team. Join Jennifer Bonine as she explains the relationship between the DevOps cycle and your environment, and how a hub-and-spoke model can link all your different data sets and tools together. She'll identify opportunities for applying test data analytics across the engineering and test landscape, ranging from high-value test cases to dynamically generated regression test suites. She will review ways to...

State Farm adopted an innovative approach to a common problem many organizations face with agile transformation: How do you influence, nurture, and support a whole scale culture of agility? How do you move from doing agile to being agile? The solution was to institute a continuous delivery dojo. State Farm is going on its third year of supporting delivery teams at scale in enhancing agile maturity and establishing a continuous delivery culture. The dojo represents a dedicated place to work with teams to change mindsets, skill sets, and toolsets. It also represents an opportunity to...

How do you coach a team from showing progress every two weeks to delivering multiple times a day? Challenging the status quo, running experiments, and forming learning communities may be part of the answer. Research has shown that using the right kind of metrics can promote a generative culture, creating a space where people want to continuously improve and innovate. These metrics that drive culture also can help us know if our coaching is effective. Allison Pollard and Amit Bansal will blend their stories with an interactive workshop to teach you agile coaching practices you can...

Example mapping is a collaboration technique used by teams to help refine requirements. Every team should have a set of “ready” criteria that includes some kind of workshop between development team members to establish a shared understanding. In a time-boxed example mapping session, rules will summarize examples or constraints about a user story, and questions about outcomes or dependencies are documented for future refinement. The end result is requirements written as user behavior, with a shared understanding among all roles on the agile team. Come ready to participate in a live example...

Many leaders want to transform their organization to become more agile, adaptive, and responsive to the market. However, most do not deeply understand how to lead their organization through such a massive change. They install prescriptive scaling frameworks and send employees to training, but discard the elements of true transformation that are difficult. When the inevitable failure ensues, they switch frameworks, fire people, and revert back to what worked for them in the past. What these leaders fail to recognize is that the mindset they used to build their organization conflicts with...

As W. Edwards Deming wrote, "It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to—that is, what they must do. These obligations cannot be delegated." To build and lead an agile organization, it’s crucial that senior leaders develop a new mindset and capabilities to transform themselves, their teams, and the organization. Join Reha Malik Gill as she discusses how to introduce the practices of design thinking, decentralization, and empowerment to assist you with transforming an agile organization. It...

One of the biggest problems facing organizations that are moving to an agile mindset is leadership alignment across the concepts, principles, and tactics. On the face of things, every leader says they understand agile and that they’re aligned. But saying it is one thing and being it is quite another. On top of that, it seems like feedback between the leaders has become nonexistent. Mary Thorn faces organizational misalignment nearly every day in agile coaching journeys. She has come up with an approach to detect, discuss, and realign organizations cross-functionally around their agile...

When starting up a greenfield project, it’s easy to take advantage of the most modern development practices. But what about the rest of us, who are working on codebases greater than five minutes old? How do you take code that’s four years and hundreds of thousands of SLOC, and turn that into a lean, mean, continuous-deploying machine? In this talk, Melissa Benua will walk through what continuous integration and deployment means for teams working on mature code bases, and what the roadmap looks like to get from a release cycle that may take weeks or months to one that deploys on-demand....

The primary goal of DevOps is to provide velocity and quality through improved collaboration. However, without a tailored measurement framework to direct efforts to the problems that matter to the customer and the business, these goals are meaningless. DevOps teams must outline relevant KPIs to measure the impact of their efforts. While keeping the end goal of a DevOps transformation in mind, it’s important to have a canonical source for the relevant metrics that is visible and understandable to all stakeholders. Focusing on success metrics empowers organizations to determine if...

As teams become agile, are managers still relevant? Companies adopting agile are faced with many challenges, not the least of which is redefining some of the traditional roles. Bharat Nagpal will share his views on how the role of people manager needs to evolve as teams move toward agile. The concepts he presents will equally benefit new as well as seasoned agilists and managers. The session will start off by defining the role of people manager, then we'll discuss new practices that a people manager needs to learn as their teams adopt agile, as well as provide real-world examples of how...

It seems that everyone is aflutter with DevOps, the shiny new panacea for all of our software ailments. What technical goodness can DevOps bestow upon us? What riddles does it unlock for us as technologists? How do business goals align in order to wring the true value from DevOps? Delivering value faster is a desire of many business and IT leaders, and it often looks like a win-lose proposition to achieve it. Metrics and edicts seem to have competing interests, like the car racer being told to both "go faster" and "save fuel." Barry Forrest and Allison Pollard will share their experiences...

DevOps and agile are designed to help you be adaptable and move quickly. But meeting your compliance obligations tends to slow you down and make processes rigid. However, by using key components of agile and DevOps and approaching compliance obligations from a different angle, you can meet your obligations while being adaptable. Guy Herbert will show examples of how his company structures their CI/CD processes to include compliance and how they have changed their compliance approach to be able to better meet the needs of the DevOps teams. Guy will also discuss the cultural implications of...

Teams can hesitate to adopt agile practices, even when there’s a clear desire for transformation at the executive level. But there are strategies for coaching agile-skeptical teams into an agile mindset. Scott Weiner will detail an approach in depth, including working with leadership to create transparency and space for the team to experiment and learn, adopting a retrospective process and using it as an engine for change, educating the team on agile’s value while focusing on a small set of goals, and building trust and shared understanding by problem-solving collaboratively. We’ll discuss...

Agile and DevOps metrics and dashboards enable agile teams and their leaders to measure time to market, quality, productivity, predictability, employee engagement, and customer satisfaction. But the key focus of these metrics should be on the value delivered to customers. Instead of measuring what or how much we are doing, we have to look beyond vanity metrics and measure actionable metrics. Jagdish Karira will provide a practical approach for collecting metrics that enable transparency and help product teams transform their processes. He'll describe twelve metrics in detail, with...