When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can't be alleviated by violent opposition. Rather than meeting resistance head-on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change. In this interactive session, you will learn to use a method known as humble inquiry to...
Sam Falco
Agile Thought
Sam Falco is an Agile Coach at Agile Thought. A graduate of the University of South Florida, he holds a Bachelor’s degree in History and a Master’s degree in English. He began working in the software industry in 1999 as a technical writer, and also worked as a test engineer before becoming a Scrum Master in 2008.